Why OD Consulting Can Get So Boring

Tweet A participant in the most recent Million Dollar Consulting™ College asked me what I have seen most often in my OD consulting work. This was in response to my statement that I had reduced that work because I was getting bored seeing mostly the same things over and over, and I ran the risk of resolving the issues in 12 seconds, thereby totally annoying the client. I told him there were probably 11 things, he dared me to list …


Verdad

Tweet Last night, at the Miss Universe contest in Mexico City, the audience apparently booed when Miss USA was being interviewed as one of the finalists. Perhaps we’ve been too unfair to Mexico? Not spending enough tourist dollars? Too hard on illegal immigration? It takes guts, of course, to boo a beauty contestant. If Donald Trump, who owns the Miss Universe pageant, had any guts, he would have announced that the event would never be in Mexico again and that …



Solid Growth in Consulting Revenues Forecast

Tweet The May 25 editon of “Consultants News” from Kennedy Publications notes that the overall management consulting market is doing well, and they expect single-digit growth through 2009. Within that overall picture, healthcare consulting is exceeding general market growth and is expected to produce over $30 billion in consulting revenues by 2010. (Kennedy Publications, 1 Phoenix Mill Lane, Peterborough, NH 03458. Subscriptions: 603/924-0900 x625. Mention my name.)


The Value of Simplicity

Tweet Consulting is about simplicity, not complexity. Whenever a client says to me, “But that’s just common sense!” I feel exhilarated. Most clients, in essence, say, “It hurts when I do this.” I tell them, “Stop doing that. That will be $35,000.” Or: “I’m uncomfortable when I go there.” Then: “Stop going there. That’s $50,000.” And, often: “I’m convinced he can’t do the work, but he’s a great guy, and it’s on my watch. Will you help him?” Response: “No, …



Consulting Opportunity

Tweet Customer Service Trainer Wanted ProEdgeSkills, Inc. is expanding and needs a customer service enthusiast to conduct training programs. Go here: www.proedgeskills.com/Trainer.htm for details on qualifications, application process, and contact information. Position is subcontractor. Mary Sandro ProEdge Skills, Inc. Be A Cut Above Customer Service and Presentation Skills Training www.ProEdgeSkills.com 1-617-241-0003


Co-Opting the Huckleberry

Tweet Here’s a line I used yesterday in opening a speech with 70 harried, type A executives: “You will have those cell phones and Huckleberries with you for the rest of the day and, probably, the rest of your lives. You only have me for the next 59 minutes. I’ve already been paid. I suggest you make me your priority and I assure you I’ll make it worthwhile.” Not one person left the room to make or take a call, …


The Agony of Human Resources

Tweet I’ve worked with a handful of terrific human resources executives over the years, and they are remarkable in their scarcity. All of the outstanding ones sought me out—to my good fortune—because HR is not a place I go softly into the good night. All of the current bloviating about a “seat at the table” and the “strategic nature of HR” is just that: gaseous evasion. Every time I get a call from an HR person telling me she has …