Monthly Archives: January 2009

Alan’s Motivational Achievement Wall Poster

Alan’s Motivational Achievement Wall Poster

Adversity
When it occurs, it temporarily justifies all the whining you’ve been doing all along.

Boldness
What you observe in others until they fail, whereupon you say, “I told you so.”

Career
Usually ignored by people, who keep allowing their jobs to get in the way.

Daring
See “boldness.”

Excellence
A beautifully nebulous term which implies vast improvement without demanding a metric, standard, or completion. See also “great,” as in “Good to….”

Flexibility
That trait utilized by people who want to justify turning left while signaling right.

Great
A vague sense of high performance somewhat akin to “happy” in it’s clarity, except happiness is more measurable and tangible.

Honesty
When used in it’s adverbial form to begin a sentence, a sure sign that what follows is persiflage, lies, and bunkum, as in, “Honestly, I think your ideas are wonderful….”

Innovation
That quality, above all others, most publicly proclaimed as needed by major organizations, and most brutally beaten down, punished, and eradicated.

Job
A relatively unimportant and temporary condition usually associated with task instead of result, which gets in the way of a career. See “career.”

Keynote
A speech given with the intent of conveying a theme and attitude which will not only be abandoned quickly after the conference, but may not even last until the coffee break.

Leadership
An endangered species on the verge of extinction, and already totally absent from the airline, newspaper, auto, and financial services industries. Oxymoron example: The leadership requires a bailout.

Money
Generally confused with wealth, which is the amount of discretionary time one has, and for which money is merely fuel. (The mindless pursuit of money can actually erode wealth. You can always make another dollar, but you can’t make another minute.)

New
See “originality.”

Originality
See “innovation.”

Pride
That which organizations call on for and bestow upon employees in lieu of raises, better benefits, and job security.

Quality
That anal-retentive search for perfection as characterized by bizarre references to martial arts or obscure Asian phrases, which supercedes actual performance in real time. (My personal favorite: A division president with his top staff on a parade through the plant, examining endless charts and graphs at every work station, while a machine leaked oil, untended, onto the floor right behind them, with no one noticing. I wanted to point it out but lacked my Kaizoo secret decoder ring, and could not communicate.)

Resilience
The capacity to absorb negative feedback like a deep sea sponge and/or hit your head against a stone wall repeatedly, like a demented ram. Example: “He must have great resilience to have weathered all those failures and catastrophes.”

Security
That which accrues to those who keep the lowest profile and do not engage in innovation. See “innovation.”

Time
A priority, not a resource, as in, “Honestly, I wish I had the time to see my kid’s soccer game but I don’t.” Of course you have the time, but you’ve assigned it to a higher priority in your universe.

Uplifting
A phrase often applied to a vacuous and insipid motivational speech which usually involves patriotic music, videos of outstanding athletes, and stories of unimaginable adversity undergone by a speaker who cries exactly 27 minutes into the talk, and whose Mercedes is parked down the block.

Victory
A temporary improvement in condition, never final and seldom fatal, and relatively as long lived as the roller coaster’s pause at the top of the first hill.

Wealth
Discretionary time. The wealthiest people are those able to use their time in whatever ways they choose. See “time” and “money.”

Xerox
A former brand name now used as a generic for the equipment which provides for the mass distribution of résumés, pornographic stories, and photocopies of various human body parts.

Yes Person
The politically correct term for someone with “resilience.” See “resilience.”

Zest
The spice of life, available only to those who work for themselves.

© Alan Weiss 2009. All rights reserved.

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Posted in The Best of Life | 9 Comments

Unethical Squared

You’re not going to believe this. Some blogger takes my story of the unethical consulting society which appeared here a few days ago, and uses it on his blog WITHOUT PERMISSION OR ATTRIBUTION. That’s right, he calls it a “true story” but doesn’t give any credit and information about where he got it. And he uses verbatim language.

This is why I’ve said most of the “blogosphere” is crap. At least I’ve found someone who would deserve to be in the food consultants society and suffer that kind of leadership. Their value systems are the same.

And people ask me where I get my material. You just can’t make this stuff up.

© Alan Weiss 2009. All rights reserved. (No, really, it’s copyrighted and protected. Really. It’s a law!)

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Posted in Business of Consulting | 14 Comments

Alan’s New Web Site Is Launched

Chad Barr and the great team at CB Software Systems, who bring you this blog, have launched my new web site which you can find at:

www.summitconsulting.com

or

www.alanweiss.com.

If you find any technical glitches, please let Chad know at chad@cbsoftware.com.

My thanks to Chad and everyone who worked so hard making this a reality. I invite you to roam around.

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Posted in Announcements | 6 Comments

Why Would Consultants Belong to an Unethical Consulting Society?

Many years ago, I delivered a keynote for the Foodservice Consultants Society International (FCSI). I was a big hit, and we remained in infrequent contact. In late 2008, they approached me again and asked if I could keynote the November, 2009 conference.

They told me that I was beyond their usual budget, but that they knew I was worth the higher fee. In return, I promised to charge my 2008 keynote fee rather than the higher 2009 fee IF they confirmed and booked me before the end of 2008. On December 1 it was confirmed, in writing, that we had a deal and they were proceeding full speed ahead.

We had phone discussions, I prepared the catalog write-up, and they provided me with insights about their theme, the audience, and key learning objectives. I turned down another piece of work that would have overlapped.

In late December, somebody by the name of Stella Sytnik sends me an email which says, “I’m the new executive director, and we don’t need your services. Sorry for the inconvenience.”

Their board chair seems unphased by this unethical and illegal behavior, I suppose since he brought in this new director who doesn’t care about the law or ethics. Those are great traits for an executive director, of course, especially in this economy. She should do really well. I can tell you this: She wouldn’t be cleaning my yard.

My only question would be this, to any and every consultant belonging to and paying dues to FCSI or considering FCSI: Why on earth would you want to be involved in a society with this kind of leadership? Do you really expect it can enhance your professional standing and your business results? If you do, then perhaps you’d support parole for Bernie Madoff….

© Alan Weiss 2009. All rights reserved.

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Posted in Business of Consulting | 15 Comments

Resisting the Tides and Winds of Others’ Storms

One of the most difficult positions to occupy and defend is that of being yourself. Every day, individuals, groups, and the mores of society are laboring to assault individuality and toss us into the blender.

Normative pressure—the impetus to be part of the “in crowd”—is pervasive and severe. We punish mavericks and those marching to the beat of that distant drummer. And then we often shoot the drummer. This tendency is insidious, and occurs even within those groups which consider themselves “outsiders,” whether beatniks, heavy metal, bikers, Goths, or Young Republicans.

There is no one as ardently conformist as the avowed non-conformist in our midst. When hundreds of thousands of people are wearing baseball caps backwards, and millions are listening to “alternative” rock, it’s hard to tell what’s mainstream and what’s not.

So most of us stagger along the shore, dragged by the wind and drenched by the spray, trying to find shelter, or at least the most comfortable route. And that desire—to belong, to take beaten paths, to avoid the backwash of those racing past in other directions—is precisely what dooms our best intentions and dampens our greatest talents.

A typically debilitating statement goes thus: “Well, I’ve heard from quite a few people close to you who prefer not to be named, that your handling of the committee is not inclusive. I’m telling you this for your own good and because I want to help.”

In actuality, you’re being told for the purveyor’s own good (“Gotcha!”) and because they are seeking to denigrate you. These passive/aggressive statements cause many people to lose their bearings, sleep, and good intentions. Of course, the correct response should be: “I never pay attention to anonymous feedback, and I’m surprised you’d stoop to being the middleman. If you have something to say yourself, say it. Otherwise, don’t bother me with rumor and hearsay.”

We refrain from making that last statement because we don’t want to offend, even though we’ve just been offended! This is not a situation where the “high ground” means staying out in the open and allowing ill-meaning people to shoot at you. The high ground here is the ethical and pragmatic high ground of named sources and observed behavior. (“Why do you start the meeting 15 minutes late every week? Many of us are having trouble maintaining our schedules.”)

Oscar Wilde said that “Just because a man dies for something doesn’t mean it’s true.” No matter what the passion or claims made by others, take the time to evaluate whether the point of view, critique, or suggestion is valid based on logic and evidence.

Like your mother used to say when you claimed you had only run into the street because your friend did so first, “And if she jumped off the cliff first, would you do it?!”

Herd behavior is for sheep. And yet the wolves still get them. Wolves, of course, run in packs.

But there’s always a leader of the pack.

© Alan Weiss 2009. All rights reserved.

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Posted in Personal Improvement | 4 Comments

One Opening for Six Figures to Seven

The workshop From Six Figures to Seven in Las Vegas this coming March sold out within 30 days six months ago. I have just had a cancellation. If you would like the seat, please register on my site ASAP. The only other one scheduled is in Sydney, Australia.

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Posted in Announcements | 3 Comments

You’re Entitled, I’m Entitled, He/She or It is Entitled….

A woman asked me to visit a blog I had never heard of the other day to lend my expertise to a debate. What I found was a blog owner, who is a speaker, who had posted this situation: In leaving the stage, a man came over to him and requested help with some difficulty he was having, based on the talk. The speaker mentioned that he did not provide such help for free.

There was then a raging debate on the blog about the speaker’s “obligation” to provide help, and/or the “market advantages” of providing such help. Several writers felt he was being rude and arrogant in his response.

My comment was that this was the most insane debates I’d recently seen (if we discount the vice presidential debates). NO ONE is “entitled” to get free help from an expert. Just yesterday, someone wanted to enter my Mentor Program for free in return for my hearing his “incredible and original ideas” on some technical matters. Why him? Why should I? (I often provide scholarships and free help, but NEVER to anyone who asks, only to those I know can use the help and I choose to help.)

In the past, someone wanted the charter membership package for my Society for Advancement of Consulting® TWO YEARS after I founded it, because it was the first time he had heard of it and decided he was therefore entitled to charter membership! (I’m sure he would want to be a founding member of a club started 100 years ago if he first heard of it today.). A woman yesterday, seeking to buy my download of the teleconference “Accelerating Business In A Dismal Economy,” told me that charging her $150 for it was unfair, since it was only $100 for those who registered in advance, EVEN THOUGH she didn’t register in advance. “How would you like to settle this?” she imperiously demanded!

Here’s a hint or two for everyone. Don’t spend $2,000 trying to save $50. Don’t beg. Don’t expect that you are so unique that people should give you things for free. If you want to make it in the tough world of the entrepreneur, learn to fend for yourself. Don’t expect entitlements.

© Alan Weiss 2009. All rights reserved.

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Posted in Consulting Philosophy | 6 Comments

Suicide Isn’t Painless

Newspapers are dying, with rare exception, all over the place. They’ve been owned by elitist families or unbending chains. They blame the Internet, younger demographics, and shorter attentions spans. In other words, everyone but themselves.

The problem is that the First Amendment is not some Holy Grail that excuses stupid and sloppy management, poor reporting, biased coverage, and outright fraud. You can’t try to police everyone except yourself.

The major network news shows are also losing viewers. They blame it on competition from cable, social networking, lower overall television use, ad nauseam. They’ve been unchanged in basic format since I was a kid, and Katy Couric does not a revolution make.

The problem as I see it is that the major media are irredeemably negative. They seek to tear down, to undermine, to tarnish. Sooner or later, every public figure whose besmirching might sell a newspaper to the lowest common denominator will be besmirched. President-elect Obama will probably have a very short honeymoon period before they are on him about his appointments, his diet, his action or inaction in the Middle East, his choice of a puppy, and his smoking.

The media seem to blame the readers and viewers as being “dumbed down” and wanting sensationalism. But it’s the press that has dumbed down. Anchors are merely reading TelePrompTers®, and not so well, often parroting the grammatical havoc created by some writer whose editor can’t offer much help. Newspapers make errors in their headlines. Every time I read a “moving” story in the New York Times these days, I wonder if the reporter has made up the interviews and quotes.

And no matter what your affiliations, the coverage, you’ll have to admit, is quite biased. I’m not talking about the people who are columnists or talk show hosts whom you expect to have a point of view and bias, I’m talking about Chris Mathews claiming it’s his job to make sure that Obama is successful! I’m talking about such crazy bias in the New York Times that you have to wonder if the story is factual or simply an opinion. Remember “right-wing zealot Charlton Heston and talk show host Rosie O’Donnell”? Adjectives are wonderful things.

TV’s “Mash” had a wonderful theme song, “Suicide Is Painless.” Well, it’s not painless for the media business. It’s painful to watch once-great institutions, where Edward R. Murrow and Ben Bradlee once held sway, fade into the shadows of their past. The Providence Journal, a skeleton of a once healthy, Pulitzer Prize-winning newspaper, has recently put its own buildings up for sale (it’s owned these days by Belo, in Texas) and I’m sure it will disappear in a few more years.

It’s one thing to say that people get their news faster through other means. But it’s another to realize that the real problem is that the news is less biased, more balanced, and frequently more positive in other places. Right now, the major news outlets are trying to scare everyone about the economy, which prolongs the economic slump, if they’re successful. But I think they’re acting that way because they are so scared.

To paraphrase Santayana, they’ve lost sight of their goal, so they’re redoubling their efforts to get there.

© Alan Weiss 2-009. All rights reserved.

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Maria, Koufax, Buddy, and I wish you a healthy, safe, and prosperous New Year.

“To act without knowing why; to do things as they have always been done, without asking why; to engage in an activity all one’s life without really understanding what it is about and how it relates to other things–this is to be one of the crowd.”  — Meng Tzu (Mencius) 379-289 BC

In the year ahead, step out of the crowd and carve your own future.

© Alan Weiss 2009. All rights reserved.

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