Alan Weiss’s Monday Morning Memo® – 10/19/09

Alan's Monday Morning Memo

Alan Weiss’s Monday Morning Memo®’s mission is to help readers to thrive. October 19, 2009—Issue #5 This week’s focus point: The Alberta health ministry has come under attack for spending too much with consulting firm McKinsey that critics say could have saved hundreds of hospital beds from being closed if reapplied. AIG, the epitome of the financial collapse, has dismissed McKinsey because of excessive consulting costs. Other firms are suing consultants, and many clients are now demanding flat fees instead …


Dracula in Newport

Island Moving Company, under the artistic direction of Miki Ohlsen, staged “Dracula” over this weekend at Belcourt Castle in Newport, and it was wonderful and outrageous art. (Disclaimer: We’re contributors to the company.) Belcourt Castle is part Gothic, part Rococo, part silent move, and wholly eerie. Miki used it to great effect to stage a two-act “Dracula” that crept, marched, slithered, flew, and danced through a half-dozen Hearst-like mansion rooms, with the audience led by six musicians along the way. …


No One Would Remove Koufax Up 1-0

The manager of the Philadelphia Phillies, Charlie Manuel, removed star pitcher Pedro Martinez in the National League playoff game with the Dodgers last night after the seventh inning. Martinez had thrown a two-hit shutout over that period, and was leading 1-0. The Phils went on to lose 2-1, evening the best-of-seven series at a game apiece. For my money, the Dodgers’ Sandy Koufax was the finest pitcher in the history of baseball, and certainly the guy you wanted on the …


Cold Comfort

My wife and I had to pick up our truck, which had been “naked” without radar and laser detection, so we decided to go hunt out a mini-fridge so long as we had the cargo capability with us. The fridge in our bedroom was starting to go after ten years. The two of us pulled into an appliance place at 6:30, the only two vehicles in the lot. The store, as big as half a football field, is deserted, with …


The Wrong Line

I’m waiting in line at the bank. There’s only one person in line ahead of me, and four tellers. However. One teller is occupied by a man who is a small business owner doing a transaction, and claiming he did not get enough money back. A second teller is called over to review the situation, while the first one just watches. A third teller puts the “next window, please” sign up while she tends to the obscure paperwork that persists …




Alan Weiss’s Monday Morning Memo® – 10/12/09

Alan's Monday Morning Memo

Alan Weiss’s Monday Morning Memo®’s mission is to help readers to thrive. October 12, 2009—Issue #4 This week’s focus point: Look for “small and big,” no “middle.” Banks, newspapers, retail chains, and so forth will tend to be national or local, but regional operations will be tough to sustain. Ironically, many small operations ignore their unique strength: the ability to establish relationships with the customer and charge for personalization. Monday Morning Perspective: People with courage and character always seem sinister …


From Technology’s Front Lines

These are the first words I’m writing from my brand-spanking-new MacBook Pro, with it’s cool anti-glare screen, recessed keyboard area, Snow Leopard OS, and enough media stuff to launch an independent film. The transfer through firewire took 20 minutes, and it set itself up in perfect harmony with my older one, which now becomes a gift to The Lovely Maria, where it will rapidly become filled with granddaughter photos. Small wonder why Apple is just so addictive (and I bought …


12 Coaching Issues

Here is a summary of issues we covered in the Consulting College Grad School that are common focal points when coaching. Thanks again to Betsy Waits for compiling. Alan’s 12 Coaching Issues 1. No clarity on goals. What are developmental goals to be met? What are we focusing on? What’s the end result? 2. Making assumptions and not looking at observed behavior/evidence. For example, “The trouble is that you are not a team player.” What makes someone say that? 3. …