The car came at 6:45 in the morning yesterday for the 7:50 train. First class had exactly five people, which was fabulous (no business travelers). We arrived at Penn Station a few minutes early, to find a cab driver imploring us to ride with him, since so many cabs were vacant! He actually loaded the bags into the trunk!
Our usual corner suite at The Palace was still being cleaned so I had lunch in the lobby (an excuse for Bloody Marys) while Maria shopped.
Last night the concierge secured a corner table at Vice Versa, and the food was simply incredible. Sauteed calamari in artichoke hearts, followed by a wonderful monk fish.
Then we saw “Race,” with James Spader, David Alan Grier, Kerry Washington, and Richard Thomas, written and directed by the extraordinary David Mamet. If you get the chance at all, see this play. It’s a sometimes screamingly funny, often wrenchingly honest two hours on shame, guilt, and race relations. The evening shoots by. It’s in a league with productions such as “Doubt” and “The Heiress.”
Early dinner tonight at Del Posto, then baby sit the grandchildren through New Year’s, back to The Palace late. It’s snowing in New York, so we have to hire an SUV to get us around, that cab driver won’t be begging for customers today!
RainToday.com has named Alan Weiss’s “Million Dollar Consulting” and mentoree Andrew Sobel’s “All For One” to their short list of ” Books of the Decade”!!
If you would like to join my counterinsurgency forces, and you like the book, please post a favorable review. There are some folks out there who get their jollies by denigrating my books, usually without even reading them! They may be right, of course, but I don’t think so, and I love leading the troops in a pitched battle!
Alan’s Monday Morning Memo’s mission is to help readers to thrive.
December 28, 2009—Issue #15
This week’s focus point: Every day, hotels and conference centers host some of the most respected authorities in the world who address groups on their property. Yet very few hotel managers ever request that their own staffs be permitted to participate, so that they can also learn from the best of the best. They ignore this huge resource on their own turf. Are you supporting or hosting experiences for others which you should be taking advantage of yourself?
Monday Morning Perspective: I don’t know the key to success, but the key to failure is trying to please everybody. — Bill Cosby
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That picture below is my sister, Lori Weiss Kaden. Apparently, there is still disbelief, and Chad has asked me to clear that up. He just posts the photos, but all postings are mine unless clearly indicated otherwise!
Here are some marketing indicators that you might take to be highly favorable, but in fact are not very promising:
• The buyer says very quickly in the initial conversation, “Sounds interesting, can you send a proposal?” (If you don’t have a trusting relationship and conceptual agreement, the buyer is just showing you the door, with false hopes.)
• The person you believe is the buyer says, “This is just what I wanted, let me take it to the board to be rubber stamped.” (This is NOT a buyer.)
• You’re told, “Normally, we can’t afford any initiative right now, but if you could do this for just a token fee, it would get you in the door when times are better.” (Are they paying the utility company, their employees, the clean-up crew? Why can’t they pay you?)
• The audience gives you solid top marks on the dumb smile sheets after your speech, but the buyer never calls you again. (You pleased the wrong people, stroked the wrong ego.)
• Someone tells you they “mention you to everyone they meet.” (The problem is that none of those people are buyers, and/or what’s being mentioned isn’t accurate.)
• You’re getting thousands of “hits” on your web site or blog, or your teleconference has 100 people signed, or your newsletter has 50 new subscriptions. (This is not a “numbers game,” but a quality game. You’re better off with 2 of the right “hits” than 200 of the wrong ones. Look at quality, not merely quantity.)
• You’re told that your proposal is the top priority for the next fiscal period. (If it’s so important, why can’t they start it now?)
• The buyer very much wants to follow-up, but is traveling or “out of the office,” or “with customers.” (The buyer doesn’t know how to use a phone or email?)
• Everyone tells you that you have great ideas and a wonderful approach. (Then why aren’t people buying??)