Saks II

Tweet My posting about incredibly lousy service (with a glowing exception) at Saks in New York has been up for several days, and a copy was sent to the store manager’s personal email. No one from the store has responded. That’s why the sales help is so poor, because management is so poor. We have an account at Saks, we spent several thousand dollars on that one visit, and no one cares about the service at senior level. The consulting …


Alan’s Monday Morning Memo – 4/26/10

Alan's Monday Morning Memo

Tweet Alan’s Monday Morning Memo’s mission is to help readers to thrive. April 26, 2010—Issue #32 This week’s focus point: Housing and car sales are up, unemployment is edging down, the market is up, government bail-out loans are being paid back early with interest. The recovery is here and getting stronger. Are things perfect? No. Are they improving? Yes. Interact and associate with those people who are positive and optimistic and who are comfortable with an abundance mentality. Stay away …


The Odd Couple® in Vegas

Tweet Patricia Fripp and I are once again (for over a decade!) conducting The Odd Couple® Workshop for marketing professional speaking services this June in Las Vegas. Details are here: http://www.fripp.com/oddcouple.html We’ve just waded through a flurry of schedule changes and related matters (the economy is recovering and assignments are reappearing with a vengeance) and we have a few unanticipated openings. There is a discount until the end of April, so I’m letting everyone know here and now. Join us …


Saks

Tweet I’m hosting the latest Mentor Hall of Fame Meeting at The Palace hotel on Madison Avenue in New York. We had a few hours of free time yesterday afternoon, and my wife said, “Do you need to buy anything while we’re here?” “Summer shirts,” I suggested, and we agreed to visit Saks, the huge department store, which is less than a block from the hotel. We selected a few things on the seventh floor, agreed to split up and …



Around the House

Tweet Jean Marc XO vodka is the finest in the world in my opinion, and a couple of our favorite restaurants stock it just for me. At the Post Office Café in East Greenwich, the manager, Christopher, asked one of his other customers to engage in his favorite hobby and make a lamp out of one of my many exhausted bottles. And for those of you who thought I was kidding, here are the tulips I’m raising in my retirement. …



Alan’s Monday Morning Memo – 4/19/10

Alan's Monday Morning Memo

Tweet Alan’s Monday Morning Memo’s mission is to help readers to thrive. April 19, 2010—Issue #31 This week’s focus point: We’ve had floods in the northeastern US, a volcanic eruption in Europe, earthquakes in Haiti, Chile, and China. Despite these huge hardships, loss of life, and economic damage, life continues. Humans are resilient. How is it that your colleagues or your clients can tell you that a new idea or initiative is too traumatic to implement, or an unexpected event …


Let’s Not Blow Our Tops

Tweet We’re starting to hear of the outrage of people trapped in Europe or unable to get to Europe due to this unpronounceable Icelandic volcano. And, of course, many are searching for scapegoats. The Airlines want the European Union to bail them out, because the EU decided there was too much danger to airplanes and passengers. As far as I can see, that was a pretty accurate determination. (A jet fighter launched to test conditions came back looking somewhat worse …