The Etiquette of Profanity

Tweet Do I have your attention? I grew up playing ball in inner-city schoolyards, and played varsity high school sports using antiquated locker rooms and facilities in run-down neighborhoods. Obscenities were a mindless aspect of our existence, and most of us didn’t even think about the meaning of the words we were using. Then, of course, I grew up, received a university education, and entered the world of business. During that time, I learned to successfully modify my behavior. I …



A Man of WHICH people?

Tweet President Obama was in Rhode Island yesterday for all of four hours, but it was one of the most intensely dysfunctional four hours any politician could create. He spoke briefly at a 40-person factory (from notes!) which had rehired people after receiving stimulus money. He then arrived late for a reception primarily for Providence Mayor David Cicilline’s run for Patrick Kennedy’s House seat. This reception cost attendees $500 to merely be in the same huge room at the Convention …



Alan’s Monday Morning Memo – 10/25/10

Alan's Monday Morning Memo

Tweet October 25, 2010—Issue #58 This week’s focus point: Almost all organizations (public and private, large and small) have three potential interactions with customers and clients: products, services, and relationships. If you focus merely on product, you’re engaged in a price-sensitive commodity. If you focus also on service, you can differentiate and demonstrate more value. However, by including a focus on your relationships with customers you can develop loyal evangelists of your business who will always give you the benefit …


Local Vacation

Tweet I’ve always believed in “local vacations,” where we can turn a weekend (or whenever) into a singular experience. Yesterday, we packed an overnight bag and headed for the Castle Hill Inn in Newport (where quite a few of you have joined me for the Million Dollar Consulting® College). Instead of staying in the Turret Suite, we took a beach cottage, about 25 yards from the surf. We attended church in town at St. Mary’s, a gorgeous Gothic structure where …


In Case You Were Wondering What I Was Thinking

Tweet • Why do politicians focus on attacking each other instead of generating ideas? Probably because they have no new ideas, but just want to serve in office for the power or ego, and find it as mindless to attack an opponent as it is for a dog to chase a squirrel. The difference, of course, is that my dog is smart enough and fleet enough to catch squirrels, because he comes up with new ideas to do so. • When …



Alan’s Monday Morning Memo – 10/18/10

Alan's Monday Morning Memo

Tweet October 18, 2010—Issue #57 This week’s focus point: The Chilean miners persevered through an ordeal because they were organized, mutually-supportive, rallied around a respected leader, and kept themselves physically and emotionally strong. That’s good advice for any challenge. However, suddenly they are media stars negotiating rights and preparing to be heroes. That will probably turn out to be more harmful in the long run than the mine collapse. The heroes were the engineers and medical people on the surface …


Mark My Words

Tweet Apropos of yesterday’s posting on the Chilean miners, here is a story from today’s New York Times: “Rescued Miners’ Secrecy Pact Erodes in Spotlight: The miners rescued in Chile have asked for as little as $40 and upward of $25,000 for an interview” (by Alexei Barrioneuvo and Simon Romero). Stay with me here for advance insights on the world around us through Contrarian Consulting!