Alan’s Monday Morning Memo – 01/31/11

Alan's Monday Morning Memo

January 31, 2011—Issue #72 This week’s focus point: Apple has gone beyond “product” and has become a framework within which it offers a variety of personal and professional technological life enhancements. It has reached a point of instant credibility and creates eager expectations. Its “sins” and errors (iPhone dropped calls) are forgiven quickly. It’s difficult to compete with Apple, now one of the most valuable companies in the world, because you’re competing with a lifestyle and business-style choice. Professional services …




The Million Dollar Consulting® Mindset for Consultants

We often talk of “thinking big” without bothering to determine what that entails. Herein, some suggestions: 1. Keep asking “Why?” to find the buyer’s larger objectives. “We need a developmental program (Why?) because our sales need improvement (Why?) because we want to become the industry leader.” The last goal has far more value than the first. 2. Stop asking permission, except rhetorically (“May I suggest a bolder approach?”). Peers don’t ask permission, they make suggestions. 3. Don’t ever assume money …


Do It Yourself and Save Time

Counterintuitively, you often get things done with less labor and faster when you do them yourself. Case in point: I’ve talked to legions of “virtual assistants” who are neither virtual nor of assistance. Here’s the latest one: “Maureen has asked me to call you to get copies of invoices from 2008. They should be in the amounts of $6,000 and $100.” “Who’s Maureen, and what were they for and why does she need them?” “She worked with you back then, …


Alan’s Monday Morning Memo – 01/24/11

Alan's Monday Morning Memo

January 24, 2011—Issue #71 This week’s focus point: In the American football playoff season, it’s of no small note to realize that those of us providing professional services are seldom, if ever, the “home team.” We’re usually “on the road,” and we must learn to win on the road. That means we need to silence the crowd (the resistors), control the ball (manage the conversation), and never get rattled (possess self-confidence). Every successful team must win on the road. For …


I Didn’t Read It, But I Didn’t Like It

When you author books, you develop a thick skin for the occasional nasty commentary, especially in a day when everyone’s a critic with access to social media platforms, reviews on Amazon that provide anonymity, and so forth. I often get alerts when one of my books is reviewed. Today, though was a unique experience. Some guy gave Million Dollar Coaching a mediocre review (3 stars) on the basis of his browsing through it in an airport bookstore!! This is where …


Consultants in the Snow

There was a group of ducks under our birdfeeder today. The ground and the lake are covered with snow, and a bunch of more courageous ducks walked or flew into the rear of our property and joined the birds and squirrels around the feeders. No one seemed to care, and the ducks ate their fill, looking pretty funny with their beaks covered in snow, but also quite content. The instigation for this is that my morning feeding had been consumed, …



In Case You Were Wondering What I Was Thinking…

• Why does the ice cream store give me a dog sundae with ice cream in a cup and a dog biscuit on top, and also a spoon? • Why do stores and banks keep telling me that the most annoying and time-consuming actions are “for my protection and best interests”? Wouldn’t that, by definition, be my decision, not theirs? • Somehow I don’t believe that the pedestrians, stopped at a “don’t walk” sign despite the fact you can see there …