The Dog Star: Burrowing Beagles

(The Dog Star is a symbol of power, will, and steadfastness of purpose, and exemplifies the One who has succeeded in bridging the lower and higher consciousness. – Astrological Definition) Sometime in the early morning, Buddy Beagle will arise from his current sleeping position (on the couch or the bed) and industriously burrow under blankets and sheets and spend another couple of hours sequestered like a mole. When he first did this I thought he would be asphyxiated, but eight …


Alan Weiss’s Monday Morning Memo® – 7/23/12

Alan's Monday Morning Memo

July 23, 2012—Issue #148 This week’s focus point: If you want to change the “culture”–and the manifest behaviors (of a business, school, non-profit, etc.)–identify and change the behaviors of the formal and informal leaders who serve as exemplars for others. No one in organizational settings believes what they read or what they hear, so memos, instructions, training programs, wall plaques and the like are useless. They will only believe what they see. Change the behavior of the people to whom …





Three Flavors of Consultant

I have the rare opportunity in  my communities to observe consultants consulting with each other—offering advice, asking questions, engaged in mutual and constructive improvement. I’ve noticed that in virtually zero cases do these very high powered consultants in the room arrive at a solution or improvement as fast as I would. There are apparently three modes of consulting that take place: 1. Modeling. In this mode, the consultant provides a construct or methodology into which the concern is placed (sometimes …



DASM: Why Hotel Sales Staffs Are Blowing Business

Dumb-Ass Stupid Management in the Hotel Business Memo to Hotel General Managers Here’s what’s wrong with ALL your sales operations, which are apparently the result of some cookie-cutter approach from before the Civil War. I’ve contacted seven hotels in New York City in the past month to run two-days of programming in September. This is the inevitable and consistent sequence that follows: Hotel operator connects me to sales department. Administrative person takes five minutes getting contact and logistics information to …


Alan Weiss’s Monday Morning Memo® – 7/16/12

Alan's Monday Morning Memo

July 16, 2012—Issue #147 This week’s focus point: When we lie to ourselves long enough, we begin to believe it. That’s how the third-string quarterback threw the touchdown pass in a key game; how the understudy “starred” in the ballet; why untrue résumé claims sit like ticking time bombs after the individual has since gained success and doesn’t need the lie any longer. The highest ranking admiral in the U.S. committed suicide in 1996 when it was discovered he was …


Herrington: Dumb-Ass Stupid Management

I just tried to place a $500 order with Herrington, which sends me two catalogs every month. Three of the four items are on backorder, so I cancelled the transaction. How can you misjudge demand and inventory needs to that degree without ruining your margins? I’d hate to be an investor in this place. If you go to the expense of mailing me hard copy catalogs, maybe you should have a better sense of supply and demand and what it …