DASM: The Dummies
At the request of faithful readers, my awards for Dumb-Ass Stupid Management for 2012, in anticipation of the Oscars. Herein the Dummies: • For Cowardice of Embarrassing Proportions Senior management of credit card issuing banks, who approve of routinely denying customers’ charges, despite inconvenience or embarrassment, based on arcane formulas to absolutely ensure no single charge is illegitimate. These paragons of puerility would rather lose good customers through alienation than accept the risk of a stolen card being in use. …