What? Who’s Where?

Beware, the Who’s Who scam is back with us lately, telling you you’ve “qualified” to be listed, meaning that you have enough money to buy the book they produce. Who’s Who books and listings with rare exception are ego-oriented nonsense. I placed my dog, Trotsky, in one, once. That’s how strict the vetting is!


Departing Bali

It’s a gorgeous morning here (we’re 12 hours ahead of the eastern US) and we’re off to breakfast and the pool. We leave tonight on the 8 pm flight to Singapore, then to Dubai, and home to Boston. Bali’s people are fantastic, very cordial, and extremely helpful. The streets are clogged with mind-numbing, demolition-derby motorbikes of all sorts, some with infants wedged between parents, some driven by what appear to be 12-year-old girls in school uniforms heading to class. They …


Alan Weiss’s Monday Morning Memo® – 7/14/14

Alan's Monday Morning Memo

This week’s focus point: When you’re perceived as an expert, people usually don’t quarrel with you or debate you, because they’re eager to learn from you. The accept your predictions, and elicit your advice. They will entertain contrarian and even radical ideas. They will cite you and be proud to have learned from you. They will not argue about your fees. The greatest challenge to being perceived as an expert is between your ears. You have to have the courage …


Directing Traffic

Restaurants here in Bali hire people to direct traffic in and out of their parking lots, because the street traffic is so heavy that drivers otherwise wouldn’t be able to make the turns. They have lighted rods and whistles. The church we attended, in order to accommodate the maximum amount of worshippers in its lot, has attendants who parked the cars in a great, solid mass. But after services, they adroitly directed people out with a minimum of waiting. What …


Bali

  One of the infinity pools at the Four Seasons, Bali; roadside market; large and modern Catholic church where we attended vigil mass celebrated in Indonesian; and a superb restaurant, Merah Putih (suckling pig, prawns, boneless duck) where those lighted columns conduct rain water from the roof through the restaurant, fascinating design.


Just the Facts, Ma’am

Jack Webb played detective Joe Friday in the old Dragnet TV series, and he was constantly requesting that he be told “just the facts,” and not opinion, hearsay, suggestions, or personal bias. The same applies to us in consulting. I coach people every week who want to know what to do with the equivalent of schoolyard gossip and casual rumor. Of course employees may say they can to the job better than the boss who got the position through “connections.” …



But Why?

My twin granddaughters keep asking “Why?” ever since they learned to speak. “Why is the car top down?” “Why don’t all cars have tops that go down?” “Why don’t trucks have tops that go down?” You get the drift. It’s a great habit, one often ignored by consultants. A buyer says, “We need a two-day strategy retreat” (or a week of coaching or interviews with our clients or a focus group) and the consultant tries to figure out how to …


Expertise

When you’re regarded as the expert: • People defer to your judgment. • You create the reality (“This isn’t a compensation issue but rather a recognition issue”). • Fees aren’t a factor in selecting you. • You work solely with high level people. • You determine the types of interventions, not the client. • Bold, innovative, contrarian recommendations are taken seriously. • You set the speed and style of the intervention. • Resistance and critique are not factors. • The …