When Do Most People Want To Buy Coffee?

If you owned a coffee shop, would you open for business at noon? If you owned a car dealership, would you locate it ten miles down a dirt road? If you wanted to sell surfboards would you open a shop in Aspen? If you’re a consultant, why would you be humble in terms of what you can accomplish for people? Why would you spend time fooling yourself that you’re “marketing” on social media when corporate  buyers rely on peer-level referrals …


Taxi, Anyone?

Taxis in New York (and other cities) require medallions to legally operate, and the medallions, being fixed in number, have often sold for six figures, with taxi fleets sometimes spending millions. However, medallion prices are now declining for the fist time in my memory. Why? Because of industry disruption, AKA: Uber. Whether you use Uber or even like it (I do and I do), it is a disruptive idea that is changing an industry. It’s not even that innovative, since …



The Price of Televisions and the Cost of Lack of Innovation

There are some incredibly good sales deals for large screen TVs these days. The reason is that there has been no new technology introduced over the past year, so there is no competitive edge available to raise prices. In other words, value to the customer has not increased and can’t be created virtually. Hence, the stores are doing the only thing they can to drive sales on these items—lowering prices, decreasing their margins, even using the TVs as loss leaders …



Alan Weiss’s Monday Morning Memo® – 11/24/14

Alan's Monday Morning Memo

This week’s focus point: Emirates Airlines has better first class cabins, better first class lounges, and newer airplanes, but Air France has better service. They drive you in a BMW to your connecting flight and escort you from your last plane, to the lounge, to your next plane. We were met at Kennedy in the jetway and a man took my wife’s luggage through Global Entry right to our limo across the street. These are small but high-impact gestures, with …


Lessons from The Million Dollar Club

At our seventh annual Million Dollar Club meeting, this one in Sevilla, the ten members considered these issues, which I thought might be of help to everyone. • The best reasons for moving into new geographic markets is to reduce labor intensity. • You can make a million dollars but that doesn’t mean you have a million dollar mindset. You need to move to an abundance mentality. • “Thinking big” means appreciating how various factors interrelate and not trying to “solve” …




Alan Weiss’s Monday Morning Memo® – 11/17/14

Alan's Monday Morning Memo

This week’s focus point: I’m on the European side of Istanbul staring across the Bosphorus at Asia from my balcony. In the last year we’ve been to China, Indonesia, and Turkey, among other places. We’ve found that people are so much more similar than dissimilar (aided more and more by ubiquitous iPhones, jeans, running shoes, common music, baseball caps, and English spoken all over). It’s useful in problem solving to search for distinctions, but not among people. We should look …