Can You Say “I’m Sorry”? DASM

Some guy named Mark sends me a very long spam email. Some guy I never heard of published a book about a subject I don’t care about, and old Mark was the ghost writer!I He addressed me asl, “Dear Alan,” and told me why I should buy the book and promote it. It was obviously a mass missive from an inappropriate list. When I asked him who he was and why I should care about this book—who knows, maybe I was wrong …


Alan Weiss’s Monday Morning Memo® – 11/16/15

Alan's Monday Morning Memo

As with all of you reading this, my heart goes out to the French people and the victims of the terrorist attacks in Paris (and Beirut and elsewhere). These are vicious attempts to scare civilized people, who share the values of a common humanity, into retreat and submission. That has failed historically, and it will fail again. Perhaps we can all gain some perspective the next time we feel “slighted” or are cut off on the road or have to …



Impress Me, Impress Me Not

Some people make cogent arguments, using reasoning and contemporary examples, which I have to take seriously and evaluate, sometimes changing my position. Some people give me links and citations, and expect me to work to pursue sources that they believe prove their positions. I’m not interested in Wikipedia or Google and YouTube as your source. (I find the same need to justify oneself ludicrous when book chapters are begun with a quote from Churchill or Luther or Mother Theresa, as …


Primecut Steak House

There’s a new steak place in Providence called Primecut, the site of the former Pearl, and it has wonderful food and highly attentive service. With the closing of Providence Prime, the city needs a restaurant like this, and it’s a great new entry to the scene. 393 Charles St.


Guest Column: Lessons in Keynote Speaking

By Robbie Kellman Baxter A little about where I am with my speaking journey…before my book, The Membership Economy: Find Your Superusers, Master the Forever Transaction and Build Recurring Revenue, was published in March 2015, I did only the occasional talk, and usually for a small audience. Since then, I have given several keynotes, spoken at large conferences and been paid as a speaker for major events. Last week, I attended the workshop Speaking with Alan and learned a lot. …


Alan Weiss’s Monday Morning Memo® – 11/09/15

Alan's Monday Morning Memo

We haven’t heard about “high tech, high touch” for a while (Megatrends by John Naisbitt), but it’s truer now than ever. Searching for boosts for my home wireless system on the internet, I was being advised in automated Q&A sites to spend $5,000 for rewiring. But wandering into Best Buy, a helpful clerk showed me how Airport Express could do it for $100. I get online diagnoses of my car, but I feel better talking to the service advisor. Most …