The Dog Star: Who’s With Me?

(The Dog Star is a symbol of power, will, and steadfastness of purpose, and exemplifies the One who has succeeded in bridging the lower and higher consciousness. – Astrological Definition) I’ve worked with many CEOs who were visionary, big picture thinkers. But some solely looked ahead and never looked around. When Bentley realizes we’re headed toward the treat drawer, or the yard, or the truck, he runs ahead, but stops periodically to see if I’m still coming. He stops at …



Lines

I had to do quite a bit of driving on the interstate this week, and I marveled at how well heavy traffic at high speed moved by staying within the lane dividing lines. Most people signaled when they changed lanes, and most people drove fastest in the left lane. I realized there was no way that traffic could be so voluntarily organized without lane dividers, and that there would be chaos at night. Even if everyone was extremely cautious, speed …


Alan Weiss’s Monday Morning Memo® – 2/15/16

Alan's Monday Morning Memo

There is evidence that the European Community has not yet reached its productivity levels of 2008. It is still struggling from the Recession, and now faces a new bank crisis. China, Brazil, India—the “emerging economies”—are staggered with debt and infrastructure problems. Japan is once more in signficant danger of experiencing a “lost decade” of economic downturn. Yet in the US and many parts of the world, however imperfectly, there has been recovery from the Recession. While some events were difficult …


Instant Rewards, Just Mix In Attentiveness

My coordinator at Caesar’s Palace in Las Vegas reacted immediately when I told her the bartender at the reception the prior evening was terrific. “That was Jimmy,” she said, “and he’ll get points for that immediately.” She explained that any customer who singled out an employee’s helpful service generated points which the employee could use to shop online. I immediately gave her two more people who had been extremely helpful. Do your clients use immediate rewards to stimulate and sustain …



Go Long

When I was young, we’d gather in the schoolyard to play a variety of games, one of the most popular of which was touch football. In the huddle, the quarterback would actually tell each kid what to do: “You block Jones, you block Daniels, you run a short pass pattern on the right,” and so on, Since I was very fast (I became a varsity sprinter in high school in my freshman year) I was usually told, “Weiss, you go …


My Son Is A PhD, Not the Kind of Doctor Who Helps People

The way the medical system is today, the traditional family doctor (now your “primary physician”) can’t do very much! The minor stuff is handled by a physician’s assistant, who is empowered to treat patients and write prescriptions, and the major stuff is referred to a bewildering number of specialists. In other words, the GP is capable of scaring you with a health issue, but not helping you to overcome it! Don’t let that be your fate as a consultant. Specialization …


The Not-So-Super Bowl

What you saw in the Super Bowl yesterday was absolute mediocrity. Two poor quarterback performances, unimaginative play calls, turnovers, just a mess. Yesterday, at least, a half-dozen other teams could have beaten either of the finalists. But the Broncos and Panthers did what they had to during the season, were sometimes great, sometimes lucky, and no one is arguing that they cheated to get there. Eventually, one of them had to win last night. You and I don’t have to …


Alan Weiss’s Monday Morning Memo® – 2/8/16

Alan's Monday Morning Memo

I know this will generate letters that always begin, “I usually agree with you but….” Hear me out: People in business don’t want “humble.” No powerful executive shouts, “Get me a humble consultant!” CEOs don’t ask McKinsey for help with strategy because McKinsey is humble. Executives want “expert, fast, compelling, innovative, respected.” But they don’t want “humble.” When you speak with conviction, courage, and confidence, people listen. When your volume is strong—not hysterical screaming like Chris Matthews drowning out others …