Alan Weiss’s Monday Morning Memo® – 3/14/16

Alan's Monday Morning Memo

One huge key to high self-esteem—yours and others’—is to use language that speaks to the person and not the issue. Telling your sons and daughters that you’re proud they achieved a high score on a test is nice, but telling them they have a great grasp of the subject is better. Praising a play in a ball game is good, but the observation that the player is a wonderful athlete helps more. The same applies to “self-talk.” We too often …




Stop Trying to Be Right

Your prospect has an issue that’s been of concern for some time. Don’t try to shine by solving it in 20 minutes in the office. You won’t prove how bright you are, but will probably insult your prospect and also be wrong. Build a trusting relationship. Stop trying to prove you have all the answers. Having the right questions will serve you and the buyer far better. © Alan Weiss 2016


Alan Weiss’s Monday Morning Memo® – 3/7/16

Alan's Monday Morning Memo

My 70th birthday party was held last night at the Rainbow Room atop Rockefeller Center in New York City. I hope you’ll indulge me in some thoughts and advice from these lofty heights: Ignore the crowd and stay out of the herd. The overwhelming tendency is to try to mold you into everyone else. Resist that pressure with every ounce of strength you have. Helping others to grow accelerates your own growth. Their success becomes your success. Life is not …


Getting Ahead or Slothing It

London is one of my favorite cities, but the service levels—except in the elite properties and in taxis—are horrible by American standards. At one point I was hosting a meeting and made it quite clear to the key managers that I needed coffee and food at 8 am in my suite for my guests. At 8:10 nothing had arrived. When i called downstairs, the manager calmly told me, “But, sir, we have assembled our staff at 8 and will be …


Hamilton: A Review

Well, I’ve joined a throng of people who were visibly self-satisfied at scoring tickets to Hamilton, bragging about their ability to pay and their perseverance. When the crowd enters the theater and sees the “official” pricing on the wall (the most expensive, “premium” tickets are $450) everyone openly scoffs, since many are paying a large multiple of that amount, and happy to do so.   How popular is Hamilton? They have to split the ticket-holders’ line into two, and it …



Speed

Most people move too slowly. Achieving something imperfectly fast is far better than perfect and slow (and too late). Some of you may be thinking that you’d like your surgeon to be meticulous and take the time needed for a perfect operation. That might be a poor desire if you were to die on the table while the doctor is perfecting the stitches. Organization + discipline = speed There’s your equation. Get organized, apply yourself with focused energy, and you’ll …