I drove over to Bentley because the driver’s side wiper is leaving a large patch of untouched windshield. The service manager grabs two mechanics and they’re all over it with new wiper blades (which, understandably, come in a set of two). One engineer hands me a bill for $142. I’m thinking, there’s more than one possible cause here, how do they know this is the solution? I say, “Just hold off on the bill until we’re sure about solving the …
Saturday night I attended a surprise birthday party for a friend who turned 80. (I’m always reluctant to shout “Surprise!” in the dark to an unsuspecting 80-year-old, but it worked out!) We were asked to simply “bring words” for the occasion, and I wrote her a poem. She looks and acts about 60 at most. There’s barely a line on her face, because she uses vaseline nightly, not any exotic oils or astringents. Everyone there was overjoyed to be with …
Here’s a nominee for the DASM Hall of Infamy. I’m considering buying a property to have a new train layout built. As some of you know, I’ve built a couple in my home, but now all our rooms are assigned other uses and I want a professionally built layout, not one where my wiring might blow up the town. As you can imagine, money is not an issue. Logistics, relationships, trust, and so forth are. I wrote to eight companies …
I hear far too much “background” from consultants on their clients’ internal politics, gossip, history, and irrelevant issues. The shortest distance between two points is still a straight line. Find out the desired future state, identify the current state, and propose how to get from here to there. All the rest is static.
My colleague and friend Helen Turnbull, PhD has a wonderful new book out, The Illusion of Inclusion. Her global clients include some of the largest organizations in the world seeking her help on more than “lip service diversity.” This is a great book for every manager and every consultant to management. http://businessexpertpress.com/books/illusion-inclusion-global-inclusion-unconscious-bias-and-bottom-line Book cover final – DrTurnbull
An “agenda” often refers to the underlying intentions and motives of a person or group. Nothing wrong with that. Unless, of course, that agenda colors ALL discussion, context, and debate. We see people casting votes based soley on a single agenda item (abortion, environmentalism, immigration, gun control, unions, charter schools) despite the ability of a candidate to serve well in that office in a variety of areas. We tend to demonize the oppostiion—who tend to be people just like us …
Here’s a terrific new book by my colleague, friend, and marketing genius Bruce Turkel. You can watch a video here: https://vimeo.com/179415265 The world changed while we were all busy doing other things. Suddenly the marketing tools that used to work just don’t seem to work as well any more. My friend Bruce Turkel’s new book—All About Them—shows you exactly what the best businesses with the best brands are doing and how you can put these proven techniques to work for …
