Kudos to Kensington

I use a Kensington trackball on my desktop. I downloaded the new Sierra operating system on the Mac, and the trackball didn’t respond correctly. I called Kensington’s number, was connected to technical help inside of a minute (a woman in India), who walked me through a discard and install in the next five minutes. I’m impressed by that kind of excellent customer service.


Gloomy Gus

My late handyman—he was older than I—frequented the same coffee shop that I take the dogs to in the morning. The owner runs a nice place, but he’s always complaining. My handyman gave him the sobriquet, “Gloomy Gus.” If it’s raining it’s bad for business because people will go to a Dunkin’ Donuts drive-through, rather than get out of their cars. If it’s sunny it’s bad for business because people will go to the beach. You get the picture: Business …


The Dog Star: All the News That’s Fit to Sniff

(The Dog Star is a symbol of power, will, and steadfastness of purpose, and exemplifies the One who has succeeded in bridging the lower and higher consciousness. – Astrological Definition) The dogs scour the yard when I take them out in the morning. The look all over, sniff, paw at patches that look to me like any other. They are engrossed. They know what’s gone on overnight, what passed through, what transpired. They’re reading the morning newspaper in the canine …


Alan Weiss’s Monday Morning Memo® – 10/17/16

Alan's Monday Morning Memo

If not now, when? That’s the question I usually ask the people I coach who have all sorts of reasons why they can’t do something. I’ve asked corporate clients the same question. It became apparent that most people could readily explain why they couldn’t act now, but not when they would act. So I asked when they could fire the poor performer, confront their relationship problem, start asking for referrals, suggest a six-figure retainer, begin a health regimen, reduce their …



Adventures of A Lefty

I’ve had an operation to correct a crooked ring finger on my right hand, which put the hand in a splint from Wednesday until this coming Monday, So this righty has become a lefty, like my hero, Sandy Koufax. My observations: • My typing has been reduced from 60 words per minute to about 15. I’m like those airport ticket agents who use a keyboard all day but never, inexplicably, learned to type. • My dog, Bentley, is just as …



First Things First

First thing in the morning I take the dogs into the yard before heading for the garage and a coffee and biscuit run. But they don’t relieve themselves right away, despite being inside for the prior seven hours or so. Bentley runs up and down the yard six times, maybe 300 yards in total, working off his energy, head high, looking all over. Then he sniffs along the tree line and finally attends to nature. Buddy Beagle puts his nose …


Speaking of Business

I’d suggest you consider a speech—whether paid or pro bono—a marketing opportunity. You have the forum to meet others before and after, perhaps interview key people in preparation, provide handouts and contacts, and most of all, show how expert you are on stage. Don’t see an event, see a process, which leads to the express lane for marketing. Increase your speed, don’t take the exit ramp.


Alan Weiss’s Monday Morning Memo® – 10/10/16

Alan's Monday Morning Memo

My Thought Leadership Conference had begun with a reception the first evening, and on the first day, at noon, the Four Seasons in Palm Beach informed me that we would all have to evacuate because of the looming hurricane. The staff provided reservations help, rental cars, shuttles, and so on. All of my participants went into contingent action and arrived home safely on Wednesday or Thursday. The local authorities were very efficient and communicative. My guest speaker scheduled for later …