Alan Weiss’s Monday Morning Memo® – 11/14/16

Alan's Monday Morning Memo

I‘m sitting in a corner suite looking out at the Ginza in Tokyo. It’s 6 am, and people are starting their day. We’ll be leaving soon for the airport and our flight back to New York. I love the mornings, when everything is fresh, and an entire day of opportunity awaits all of us. I view every new day as an exploration of the possible, not a long, slow crawl through the impossible. Downtown Tokyo is unbelievably clean. The train …


Thank You Very Much

I bemoan service standards in Europe, Australia, and South America (and Canada) as being far below those of the US. But Asia is right up there, and far better on the airlines. At JAL first class, a woman escorted us to the proper area and another came out from her station and invited us to check in. This was handled within two minutes. A man appeared and removed our luggage from the cart, and a second took the checked bags …



Friendships

There are four conditions of friendship and relationship: People who are very positive with whom you want to create relationships. People who are positive whom you already know whom you want to retain. People who are negative but whom you fee obligated to tolerate. People who are negative and not required to tolerate whom you should eliminate. How many do you have in each category?


Kyoto

I’m in Kyoto for a meeting with my Pacific Rim Growth Cycle. The city is slightly over a million people, but quite charming. You can drive along narrow roads bordering a small river, with walkways spanning the water (no hand rails whatsoever). Along the streets are scores of wonderful restaurants, serving traditional Japanese meals in traditional manner, some with Michelin stars. Uber has been unsuccessful here because the cabs are spotless, the drivers wear suits and ties and gloves, and …



Japanese Choo Choos

The train system here in Japan is very impressive. The efficiency makes the Germans seem like bumbling amateurs, and I was always impressed by the German excellence in engineering and precision. These trains run at about 200 MPH normally (my Bentley’s top speed is rated at 205, but I wouldn’t try that unless I was on a sand flat in Utah). Our 787 landed at about 190 MPH. They pull into the station two minutes prior to departure, and the …


Why Can’t We All Just Get Along?

Just because people die for something or some cause doesn’t mean they were right. Passion and zeal  are wonderful, but they need to be laced with pragmatism and intelligence. Logic makes us think, emotion makes us act. It’s usually not a good idea to exclude either. Never assume the other person is damaged just because they don’t agree with you, and don’t assume they’re inferior because they don’t subscribe to your particular standards. There’s a name for that practice: arrogance.


DASM: Growth Is Based On Investment

I’m spending one night at the Ritz-Carlton in Marina del Rey before flying to Japan. This used to be one of my favorite hotels. Now it’s simply another Marriott property and I won’t be back. (I holed-up here for a while during 9/11.) The erosion of the Ritz-Carlton brand under Marriott cost-cutting and management is a study in stupidity. You don’t cut your way to growth. I’ll be at the Four Seasons in Kyoto and Tokyo. They know how to …


Alan Weiss’s Monday Morning Memo® – 11/7/16

Alan's Monday Morning Memo

We’ll be in Kyoto for the election, I’m happy to report. Odd fact: Much of the Republican leadership doesn’t support their candidate; there are charges of harassment against him; he hasn’t released his tax returns; he keeps shooting himself in the foot every time he speaks; he did not debate well; the media, in any election, lean heavily democratic in their coverage; the sitting President carried about 90% of the African-American vote and he’s actively campaigning; the Democrats have raised …