Alan Weiss’s Monday Morning Memo® – 10/23/17

Alan's Monday Morning Memo

I’ve been consulting for quite some time, and I’ve seen just about everything, but I’ve never seen anyone or any business cut their way to growth. And I imagine I’ll see a unicorn on my lawn before I see that feat accomplished. That susurrus you hear in a capitalist economy is investment. Investment (of time, money, talent, resources, etc.) is what generates improvement, which is generally regarded as a return on that investment. You don’t grow without investment and you …



Shut the Door!

I once worked for a brilliant but erratic genius named Ben Tregoe, who founded the consulting firm I was employed by in Princeton. I eventually rose to one of the highest positions in the place, and reported to him. One day he called me and asked me to come down to his office.This was never necessarily good, and I was wondering what was going on. I arrived and he asked me to sit down and then said, “Watch this!” He …


Pleased to Meet You

The guys who set up the continental breakfast for my meetings at the Times Square W Hotel these last two days introduced themselves to me and shook my hand. They were Claudio and Cyrus. They’d ask if everything was okay and were immediately responsive if I asked for anything at all. That is a trait more valuable than a frequent guest program, or a room amenity, and is a sign of good management hiring good people. That’s why I keep …


Take Me Out to the Ballgame

When I grew up there were three massively popular and highly divisive New York baseball teams: the Yankees, the Giants, and the Dodgers. I was a Dodger fan (hence my dog Koufax, and the cartoon on this blog, named after the Dodger ace who was the greatest pitcher in history). The Dodgers have just won the National League Championship for the first time since 1988 (we called it the Pennant), and if the Yankees win their playoff series, these two …



Time Trap

Calculate (use a daily journal over two weeks) how much time you’re spending on which of your offerings: marketing, creating new IP, delivering, etc. Then calculate the percentage of your income each of those offerings represents. I often find that people are spending 70% of their time on an activity that generates 15% of their business. The probability is that you’re spending time on them because you alway have, or you like them, or you haven’t thought about it. Either …


What’s In It For Me???

I receive calls and emails weekly from people who want to “partner” with me. They bring zero to the table. They want to use my brand and my community and relationships to sell their crap—and it is almost always just that, crap. This ranges from publishing articles on my blog to using my lists to promote their products, or using my name to attract people to their offerings. Many of them have “internet learning platforms.” Their stupidity in assuming a …


Light and Darkness

We have thousands of trees on our property. Some soar toward the sky. Others are stunted by those around them, which block the light. They stay small or they die. Move out of the shadows. Grow toward the light. Remove whatever blocks the light. You are not, like a tree, rooted to your position unless you allow yourself to be. Are you looking to grow dynamically, or just be an involuntary home for squirrels and woodpeckers?


Podcast – The Uncomfortable Truth – Episode 18: Improving Performance

Transcript: “How to help others to improve, and how to easily measure performance without surveys, evaluations, and voodoo.“ Transcript: How do we improve performance? The uncomfortable truth is that it’s harder than it looks, easier to say than do, but it’s possibly doable if we pay some attention to it. So, why do some people do it, and some don’t? I’m not talking just about our performance, but other people’s performances. You know, I’ve been consulting for over 30 years, and so some things I’ve seen, are immutable. They are evergreen, and always true. For example, there …