Alan Weiss’s Monday Morning Memo® – 04/24/17

Alan's Monday Morning Memo

Most people don’t tell us the reason for a decision because we don’t ask. We either argue about the rejection or applaud ourselves for their wise acceptance. But we don’t ask, “Why?” Unless you have the reason—the cause—you don’t truly understand the motive. Consequently, you make plans to correct the failure or to exploit the victory based purely on the effect, not the underlying premise. That’s like the cat which won’t jump onto a cold stove because once it jumped …


A Conveying of Philosophy Via Electronic Avenues of Dissemination

Someone wrote me to tell me they loved my newsletters and wanted to try some of their own. She then asked, “How do you arrange for content creation?” I told her that I sit down and start writing. Do  you see what I mean about simplifying and not complexifying? When writing becomes “content creation” or speaking becomes “personal to group idea projections” we have a problem. Or at least the person seeing it that way does. © Alan Weiss 2017


Winning and Choking Against the Odds

It seems to me the Democrats and Atlanta Falcons are analogous. Both should have won. Both lost in the most bizarre way. For Trump to win the election (after being a huge underdog), and the Patriots to win the Super Bowl (after being down by a record number of points), Trump and the Patriots had to do a dozen things or so perfectly, not just well, but perfectly. And the Democrats and the Atlanta Falcons had to do a half-dozen …


Lifestorming

I find that too many “experts” are trying to identify the age we live in. Is it digital, or information, or global, or chaotic? At the time, no one knew they were in the agrarian or industrial ages. Retrospect and history provided those identifiers. Who knows what today will be known as in a hundred years? Who cares? We need to stop labeling things—particularly generations of people—as if they all can be categorized and dropped into a neatly defined drawer. …


Yes, But We Want More

I’m looking around my garage. Among the features on the various cars are: • Vibrating steering wheel when you cross a highway line without signaling first. • Self-correction and braking when you drive onto the shoulder without signaling. • Self-contained wifi. • Self-closing doors. • Remote opening trunks. • GPS. • Online contacts for navigation, emergencies, local dining suggestions, etc. • Alarm systems that disconnect the ignition. • Onboard diagnostics with monthly computer reports. • Indicators of service due. • …



You Can’t Fix Stupid

A woman writes to tell me she loves my free weekly and monthly newsletters, but she doesn’t like my occasional promotional mailings, so she has to unsubscribe. In other words, she feels it’s appropriate for me to provide free, high value help to others, but it’s not appropriate that I inform them of further help available for a price if they so choose. I’m surprised she knew how to unsubscribe.


Ouch!

Kim Wilkerson brings to my attention some guy in South Africa who is sponsoring an evening of fire walking and cocktails! I can’t imagine any potential problems there, can you? I recall not long ago so many injuries at a fire walking event that the onsite team couldn’t handle them all and the EMTs had to be called. I guess that particular group just wasn’t sufficiently motivated. Maybe they should practice the equally effective techniques of self-levitation.


Making Time

If you can’t respond to an email within 24 hours or a phone call within four hours, there’s something profoundly wrong. You may think I’m talking about your response time, but I’m really referring to your philosophy about your business. This is the marketing business, not the delivery business. Without marketing, there will be no delivery. In 30 years of consulting, for Fortune 100 firms, non-profits, educational institutions, government, and closely-held businesses, I’ve never been so engrossed in my work …


Podcast – The Uncomfortable Truth – Episode 5: Myths

A memorial service to the many friends you lost when they went swimming 55 minutes after having lunch. Transcript: Hey, I’m Alan Weiss. This is about myths. Remember, we used to have monsters under the bed. I never found one; used a flashlight a few times. In the closets too, but we don’t read in the headlines people dying from monsters under the bed. So, probably not the case. Remember when we couldn’t swim for an hour after eating? We …