Alan Weiss’s Monday Morning Memo® – 10/12/15

We hit some very bumpy air at over 30,000 feet returning from Florida, and the pilot, in that stereotypical yet preternatural command voice, said, “Ah, we seem to have hit some minor turbulence, it shouldn’t last long, please make sure your seat belts are securely fastened.” After the unexpected shock, the expected reassurance was palpable in the air. The language under the circumstances was timely and condign.

The pilot has a perspective which we do not, and also the strong assurance of control. We all know people who are far more comfortable driving than riding shotgun. (My wife makes impressions in the floor mats with her feet.) We need to convey to others—in business and in social situations—our greater sense of perspective and control. It’s not sufficient merely to possess it, we need to manifest it. I’ve calmed countless client “emergency” meetings by observing rapidly, “It’s not as bad as you think it is.” Give people legitimte comfort and they’ll give you their absolute trust.

If you want to understand something, try to change it.
— Edgar Schein

Change the Life You Have Into the Life You Want: Receive two videos a month with people being coached, exercises, and discussions, with the option of access to me and a free entire day in Boston midway through the year’s experience. Begins November 1:

Thought Leadership 2016 Just finished this year’s conference with Master of Influence Robert Cialdini. Next year I have the incredible Dan Gilbert from Harvard, whose TED talks on happiness have been viewed over 15 million times. We are already half sold out, discounts still available, don’t miss this!

Million Dollar Consulting® Convention: In LA in March, the best such conference in the world. My featured guest is Marshall Goldsmith, and we have an all-star faculty:

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