A sales manager at a major New York property is trying to get two full weeks of my business next year, which would be worth six figures. I received a phone message at 8 this morning that she’s in a training class, and will call me during lunch break. I’m leaving for Italy.
Presumably, they are training her how to sell better, and keeping her from actually selling to a very valuable client. I am not making this up.
There is your definition of bureaucracy. Stay in the training program about selling so you can sell more, and don’t take time out to go sell more. Stick to the input, ignore the output.
© Alan Weiss 2013