Guest Column: What can Big Companies Learn About the Membership Economy from Million Dollar Consultant® Alan Weiss

What can Big Companies Learn About the Membership Economy from Million Dollar Consultant® Alan Weiss By Robbie Kellman Baxter If you work with Million Dollar Consultant® Alan Weiss, you know that when he’s not traveling, he tries to be done with his workday by 2PM, so he can spend the rest of his day by the pool. The “Architect of Professional Communities” has built a vibrant community of independent consultants and is earning millions, much of it thanks to the …


Carpe Diem

It’s natural to fear death. It can arrive with startling swiftness, or with agonizing slowness. But isn’t that all the more reason to enjoy life and thrive every day? I meet people constantly who shrink out of fear with each challenge, each opportunity, each obstacle—each day. They will get to something “another time,” or “today isn’t the right time,” or “there’s no reason to rush this.” Really? It seems as if there’s every reason to rush your enjoyment, rush your …


CVS East Greenwich, RI: Dumb-Ass Stupid Management

CVS pharmacy, 507 Main St., East Greenwich, RI: Rudest clerks I’ve ever encountered. After I commented that she hadn’t said “please” or “thank you” after barking six orders at me (birth date? slide card, sign, hit button, then “here you go” after transaction, pushing bag at me), she said, “Why would I say ‘thank you?’” I said, “For my business.” She screamed, sarcastically, “Oh, thank you!” Who hires these people with zero personality? Who manages them? What makes them so …


A Shield of Bombast on A Field of Pomposity

I was in a meeting with some of my top clients in Miami and received an email from someone who had put through an order for a $50 book, hadn’t received a download in 24 hours, and wanted to know where it was. I responded during a break that it would be sent within the day. Then I noticed I also had a voice mail from the same person with the same request. I returned that call and explained the …


At the Mandarin Oriental Miami

Aside from the fact that this hotel has one of the best suites in Miami with a huge, sweeping balcony, here’s why I come here: • The maid realized that I read a booklet during Lent that’s next to my computer, so she placed a bookmark in it so that I would be on the right page each day. • She also realized I had smoked a cigar outside, so she provided ash trays. • The staff greets you in …


Jailbreak

I’ve met a lot of people who are afraid to get up in the morning. They’re afraid of the inevitable conflict with their spouse, or of waking up alone. They’re afraid of their boss or afraid of their employees. They’re afraid of making decisions, or of not making decisions, or of making the right decisions and not being able to fulfill them. They worry about having too little business, having too much potential business they may not be able to …


Where Is Joan Rivers When You Really Need Her?

The smugness per square foot reached epic proportions last night as Hollywood celebrities gathered to salute their own celebrity. Even beauty can become a boor. We’ve reached the shelf life of Neil Patrick Harris, the Oscar host, who turned rancid last night. Poor ad libs and timing, appearing in his underpants, accepting horrible scripted patter, he simply stank up the place. In a memorial segment for those who have passed away, very tangential people made the list but Joan Rivers …


Guest Column: Never Forget, by Libby Wagner

Libby is an accomplished poet who I asked to write a poem about self-esteem, an issue I face several times a day with my coaching clients. This is her work: Never Forget   Some days, I leave the city inching my way through the maze of Subarus, Mazdas, produce trucks and tankers, the shimmering exhaust fumes, the stop-and-start, past the green road signs and ease onto the ramp off highway 522. Finally, the sky opens up past Gold Bar and Sultan, …


LAST DAY FOR DISCOUNT AT CONSULTING CONVENTION

Sunday is the FINAL DAY for the $200 discount for the Million Dollar Consulting® Convention in Atlanta, and there are only 20 seats left, after we juggled to make more room. Join your colleagues from 9 countries for 2.5 days of guaranteed growth personally and professionally. And we’ll be GIVING AWAY thousands of dollars of free products and services while you’re there! You can register here and read about the faculty: http://www.alanweiss.com/growth-experiences/million-dollar-consulting-convention/ You can watch a recent video here: https://www.youtube.com/watch?v=egtv7p4FovI I …


Free Consulting for DirecTV

As a customer of yours who also has Cox Cable in my home as well as Apple and Amazon TV, and as a world-class consultant and thought leader, here’s some free advice for senior management at DirecTV: 1. You have far too many outages, approximate 20:1 vs. Cox Cable. 2. Your phone system should not be designed to divert people from reaching a live representative. It refused my prompts by voice and keypad, and eventually started asking me what movie …