Shut Up

Over 95% of the time, the more you talk, the more you’re trying to justify and validate your own thoughts and utterances. You’re not talking to further educate the other party or to answer a question, you’re either trying to highlight your erudition (low self-esteem) or you’re trying to justify what you’ve previously said because you don’t think it will be accepted without backup (lower self-esteem). A woman whom I recently rejected for my coaching program wouldn’t shut up. She …


Brand Power

There are some people reviewing the new iPhone—and deciding on its purchase, personally—based on the differences and improvements over the prior product. That’s not terribly relevant. Apple stock has soared, and iPhone 7 sales are exceeding iPhone 6 sales. Some people are advising to wait for the tenth anniversary of the phone, when changes “will really be significant” in another year or so. That’s not terribly relevant. I had to inform one person (almost with pictures since words weren’t scoring) …


Ego vs. Efficacy

Just because someone asks you to be on their podcast, YouTube channel, teleconference, internet radio show, cable show, or any related medium doesn’t mean it’s a good idea. Ask yourself: What’s the real (not claimed) demographic and numbers? Are these people my true buyers? Who else has been on? One “host” cited a dozen prior guests, not one of whom I’d ever heard of. I turn down 90% of these requests because they are mostly people looking to claim credit for …


IDIOTIC IT

Remember the old nerdy GIGO: garbage in, garbage out, as if the users were always at fault, not the programmers? How about IDIOTIC: intelligent directions input, operationally turned into crap? I’m tired of sites that demand you repeat the same information six times, don’t recognize your password, make you redo an entire form because of one error, and so on. We can create a vaccine for the flu and measles but can’t create an easy submission form?! IDIOTIC. © Alan …



Help Me Out, Here

If one’s position is that people should not base their decisions, actions, and behaviors on religious beliefs, especially in the workplace and political choices, shouldn’t those same people holding those positions be outraged and on the front lines of opposition to radical Islam, which advocates killing everyone else in the name of religion? Is the 23rd Psalm on a school wall, or the recitation of the Lord’s Prayer before an event, more harmful to others than a jihadist with a …


Accelerating Your Coaching Process

In the process visual* below, I’ve depicted my approach toward mentoring and coaching which I’ve recommended to my Master Mentors. First: Define and clarify the issue. (“I’m overwhelmed.” What, exactly, dow that mean?) Second: If it’s not really an issue, just a need to talk or someone being needy, discard it. Third: If it’s legitimate but beyond your ability to help resolve, call me. (In other words, ask for help from a higher power!) Fourth: If it’s something new but …


Why Crime Rates Are Down and People Are Unhappy

Major crime in the U.S. is dramatically down from a decade ago across the board. New York remains the safest city of its size in the world. So why are so many people complaining about crime? Why are the politicians making it a major campaign theme? It’s because of a phenomenon I call Unsatiation. Crime is down, people realize it can be successfully diminished, so they want constant diminishment, even though a goal of “no crime” is ridiculous. But we …


The Esteem Machine

Some machines have pressure gauges to inform us as to whether the pressure is too low to sustain effective operation, or so high that the machine may malfunction. The color green is usually effective, white too low, red too high. I’ve felt that some of the classic problems consultants and entrepreneurs in general encounter with esteem is that they are seldom in the green. They either have mistaken notions of a white “humility” or approach the red of narcissism. The …


The Benefit of the Doubt

TBOTD is priceless. If people trust you, they forgive errors. I forgave some mediocre service on Emirates because they treat me so well all the rest of the time. But I’d have a hard time forgiving United these days. We can see this is in the huge, unprecedented high negative ratings of both presidential candidates. Whoever is elected will not be receiving the benefit of the doubt from a large portion of the electorate, because they’re not receiving it now (often within …