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Cape Cod Journal: June 26

Cape Cod Journal: June 26

Tuesday, June 26

The inner bay waters are warm, the ocean is cold. Sometimes a vicious wind whips up, which the locals pretend to ignore while the rest of us are watching small animals sail past at eye level.

This is typical New England: lush, verdant vegetation right up to the water’s edge. Huge trees in town, that may well outdate the country. The community was founded in 1639 according to a monument in front of the library. (I know, there are lamps in Europe older than that, but still….)

The Impudent Oyster was fun, jammed on a Monday night. My wife enjoyed the kizillion ice cream flavors at the store across the street. It’s amazing how pleasant experiences are when servers and store personnel are, well, personable. You can’t teach enthusiasm. The complete difference in any store or restaurant which has virtually identical products to others is the way you are treated. Why would anyone hire employees who are not enthusiastic, not pleasant, not service-oriented? That’s a bottom-line difference.

I’ve seen where that judge who sued for millions had his case thrown out. The question now is whether someone in the Bar Association has the good sense to let him hang out to dry.

Different beach today, maybe 30 people there and a couple of lifeguards younger than mayflies. At low tide you could stand about 50 yards off shore. A seagull the size of a Yugo patrolled the beach, hovering over anyone eating. One kid tried to chase him and he actually stared the kid down, no mean feat when your eyes face sideways.

Closed a speaking assignment for a major energy company while on the beach. Sound like great folks. Their meeting is in August. When I started speaking professionally, bookings were 12-18 months out. Today, they are sometimes as little as 6 weeks.

New restaurant and new beach coming up….

© Alan Weiss 2007. All rights reserved.

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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