Category Archives: Alan’s Quest

Olympic Zen

I have three new books I’m writing; four new global initiatives; trips to New York, Florida, and Bora Bora to coordinate; and six new restaurants I want to try. However, I’m distracted by a nagging concern.

Is ice skating a sport?

Can there be any activity classified as a sport where men wear feathers and women wear, well, as little as possible? Pole dancing isn’t a sport, though the Times had an article this past Sunday that there’s a movement in that direction. I would assume that’s from yoga classes and not Bert’s Gentlemen’s Clubs, Inc.

I realize that there’s a great deal of athleticism in skating, what with spins and leaps, although most of it is invisible, except to hummingbirds. Is it really a sport if it takes slow-motion replay to appreciate it? (Was that a triple, quad, or dodecagon?) Then I realized that hockey is a sport, and if you’re seriously dealing with a beer during the game you can easily miss a goal, and it’s more than likely to be the only goal. Which probably explains the interest in curling, during which you could read War and Peace and never miss any action. But can an activity with brooms be a sport? Well, cricket players wear sweaters. But, I digress.

I’ve been on the board of a ballet, and watching the dancers I realize that they are far better conditioned than any athletes, and they also jump and leap. But no one considers dance a sport. We’re not about to see the Royal Ballet competing in London in 2012.

Hold on, there’s ice dancing. That’s a sport. But again, we’re talking costumes and music. And all that sultry stuff, with tangos, and embraces, and meaningful eye batting. We’re almost back to Bert’s clubs.

Yet you can’t ignore all those jumps and leaps. What compares to ice skating that is unarguably a sport? Gymnastics resembles it, and that’s clearly a sport. Yet you don’t see fancy outfits with fur and feathers on gymnasts, although gymnasts’ attire is very skimpy, but that’s okay because everyone is 12 years old, lying about being 14. Yet gymnasts don’t work in pairs and the teams are people on different apparatuses. Who does things as pairs in athletics, akin to ice skating pairs?

Synchronized swimming! There’s a sport that involves people acting in concert, doing the same thing concurrently. No, wait: That’s been disqualified as an Olympic sport. That won’t do.

I guess one could judge by the fitness of the participants. In that case, I’d be inclined to keep ice skating as a sport, except for all that crying, win or lose. Grown men weeping like babies. Coaches crying. What’s that all about? And the flowers tossed all over. Can you imagine throwing flowers to a wrestler or basketball player? You’d be the one crying.

And if we went by fitness, well, then clearly golf and bowling are not sports. Although bowlers at least drink beer like people watching hockey, which I know is a sport. Except when it’s a fight.

© Alan Weiss 2010. All rights reserved.

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My New Year’s Resolution For You

Here are some thoughts for beginning 2010 with the right philosophy and mentality. (In Cole Porter’s “I’ve Got You Under My Skin” Sinatra sings, “Use your mentality, wake up to reality….”)

Remember Y2K? Not exactly going to be more than a minor blip in the footnotes in Wikipedia, is it? No airline crashes, no banks collapsed, not even the alarm clocks failed. The “swine flu” has proved to be a rather average illness, with fewer deaths than those caused by the normal, seasonal influenza. All deaths are tragedies, but we must retain proportion.

Global warming? My reading tells me that no one is really sure how much humankind is contributing or even if we can seriously alter what we are contributing. The Russians just announced plans to create rockets to engage and deflect an asteroid that’s due in the next 20 years, that most scientists estimate has one chance in 450,000 of hitting us. (The Russians are understandably sensitive, since the last rock of this sort DID hit Siberia and leveled about 80 million trees a while back.)

There are those claiming that the government is hiding aliens somewhere, and that the Mayan calendar is predicting the world’s end, and that excess spray tanning will eventually end life as we know it. (Maybe it already has—have you taken a look at some of those “stars” on “Dancing with the Stars”?!)

We can’t fall victim to the panic epidemic.

My point is that we (fueling and/or fueled by the media) have a tad of a tendency to be apocalyptic. I’m not deep enough to tell you that it’s meant to represent expiation for our sins, or redemption for our hubris, or simply deal with the fact that, basically, no one understands the universe.

I can tell you this: Live each day to the fullest you can. That needn’t be a flurry of activity, it may be spent in quiet contemplation. But it should not be subsumed in fear. It should not be wasted in constant apology, but rather invested in ongoing contribution.

We are all too ready to believe that there are huge, uncontrolled forces trying to destroy our lives or at least manipulate our futures. I’m here to tell you that’s not so, and that empirical evidence does not support such a belief system.

My computer wasn’t affected by Y2K, nor was my brain (which recognized panic and overwrought reaction at the time). I’m concerned, not detached, about the challenges we all face, but I’m much more concerned about the pragmatics of how we educate our children, take care of the helpless, and make the streets safe, than I am about claims that medium-rare cheeseburgers will kill me if that asteroid doesn’t.

Maybe I can get the Russians to work on the burger thing. They apparently have plenty of time on their hands. But, in the meantime, I’m going to enjoy everyday life, try to improve the lives of those around me, and thereby improve and enrich my own.

© Alan Weiss 2010 All rights reserved. Alan’s latest book is Thrive! Stop wishing your life away….

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Alan’s Twelve Days of Christmas for Consultants

ALAN’S TWELVE DAYS OF CHRISTMAS FOR CONSULTANTS
By Alan Weiss

(with apologies to everyone from the 16th Century and prior)

On the first day of Christmas
My efforts brought to me,
A large dose of self-esteem.

On the second day of Christmas
My efforts brought to me,
Two new ideas,
And a large dose of self-esteem.

On the third day of Christmas
My efforts brought to me,
Three great colleagues,
Two new ideas,
And a large dose of self-esteem.

On the fourth day of Christmas
My efforts brought to me,
Four great referrals,
Three great colleagues,
Two new ideas,
And a large dose of self-esteem.

On the fifth day of Christmas
My efforts brought to me,
Five inspirations,
Four great referrals,
Three great colleagues,
Two new ideas,
And a large dose of self-esteem.

On the sixth day of Christmas
My efforts brought to me,
Six clients buying,
Five inspirations,
Four great referrals,
Three great colleagues,
Two new ideas,
And a large dose of self-esteem.

On the seventh day of Christmas
My efforts brought to me,
Seven leads a-calling,
Six clients buying,
Five inspirations,
Four great referrals,
Three great colleagues,
Two new ideas,
And a large dose of self-esteem.

On the eighth day of Christmas
My efforts brought to me,
Eight speaking requests,
Seven leads a-calling,
Six clients buying,
Five inspirations,
Four great referrals,
Three great colleagues,
Two new ideas,
And a large dose of self-esteem.

On the ninth day of Christmas
My efforts brought to me,
Nine columns printing,
Eight speaking requests,
Seven leads a-calling,
Six clients buying
Five inspirations,
Four great referrals,
Three great colleagues,
Two new ideas,
And a large dose of self-esteem.

On the tenth day of Christmas
My efforts brought to me,
Ten agents calling,
Nine columns printing
Eight speaking requests
Seven leads a-calling,
Six clients buying,
Five inspirations,
Four great referrals
Three great colleagues,
Two new ideas,
And a large dose of self-esteem.

On the eleventh day of Christmas
My efforts brought to me,
Eleven innovations,
Ten agents calling,
Nine columns printing,
Eight speaking requests,
Seven leads a-calling,
Six clients buying
Five inspirations,
Four great referrals
Three great colleagues,
Two new ideas,
And a large dose of self-esteem.

On the twelfth day of Christmas
My efforts brought to me,
Twelve vacation days,
Eleven innovations,
Ten agents calling,
Nine columns printing,
Eight speaking requests,
Seven leads a-calling,
Six clients buying,
Five inspirations,
Four great referrals,
Three great colleagues,
Two new ideas,
And a large dose of self-esteem.

© Alan Weiss 2009. All rights reserved.

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The Brown Bugs


Every year at this time, as the weather turns decidedly colder and the leaves begin to fall, we see the arrival of some kind of beetle, which my wife and I call “the brown bugs.” They seem to lead a brief life in the cold, and they appear outside on the balcony and inside in the adjoining master bath, where they slowly explore the immediate vicinity. The photo shows one that I found crawling by me in my den this morning.

 

The Great Dog Trotsky used to simply eat them. (He was very adept at eating bees, by the way, and would sit silently in the flower beds, stunning them with a quick nip, then bopping them with a huge paw, and devouring them. He taught our terrier to do that. “Protein,” said my wife.)

 

Buddy Beagle finds them too slow to try to play with, although they do fly like ungainly World War II B-24s, and Koufax would not deign to even touch a bug, much less devour one. Whatever their natural enemies are, they seem to have disappeared, since there are more than the usual number this year. We see about four a day, though it may well be the same bug four times, I admit.

 

My wife puts them gently outside (where I’m convinced they come right back in again) and I simply tolerate them, since they only last about two weeks. They are hardy critters, not minding freezing temperatures. I absently noted one in the dogs’ upstairs water bowl, floating, and forgot about it. A day later, when I emptied the bowl into the Jacuzzi, the floating bug seemed to shake itself, and then walk away, none the worse for a lengthy immersion!

 

These bugs move slowly and fly slowly, resembling a bad Japanese science fiction movie with lousy special effects. But in their fortnight or so, they emerge, eat, mate, and I assume lay eggs for the next generation. This group confines itself to a small corner of our home. I’ve come to admire them.

 

I know that some of you would consider calling in the insect police, or fumigating the place, but we live here on six acres and saw four deer the other day on the way to our morning workout. I can’t be selective in enjoying nature. Live and let live. Who am I to destroy life that really isn’t causing me any problem?

 

I’m going to have to call my wife to remove the one in my den and put him outside. I’m sure I’ll see him again before too long.

 

© Alan Weiss 2009. All rights reserved.

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Happy Labor, ah, Career Day

In 1882 the first Labor Day parade took place, an assemblage of thousands of people taking an unpaid day to celebrate the worth and value of their work. In 1894, Congress, with its usual speed of a decade having gone by, got around to making it an official day of recognition (meaning for most people, it’s now a paid holiday).

As entrepreneurs (the usual denizens of this blog), I’d like to suggest that there is a fundamental difference among “work,” “job,” and “career.” You can substitute whatever words you prefer, but here are my definitions (which I’m sure wouldn’t stand the rigorous validity tests of, say, Wikipedia):

Work: Temporary provision of physical and/or mental labor for compensation. It is transient by nature. (This is the problem with many “stimulus” plans for public works, for example. They are temporary and disappear.) You can work as a subcontractor to a consulting firm or a building company, until the project is over or your particular contribution is fulfilled (or no longer required). You “work” on a problem or an assignment. The focus is on your input, and the work is often singular, e.g., doing taxes, painting a building, writing a program. The pay reflects the time that is put in.

Job: Organized contributions which are continually (one hopes) required, normally involving diverse work. One can have a job as an accountant, consultant, plumber, radio talk show host. Our accountant’s job may include this kind of work: tax planning, investment advice, payroll services, and so forth. Jobs can be organized by others, or one can be self-employed. They are also usually input-based, commonly compensated by a time unit or event or task, and are featured by a title or description of the tasks: Your job is vice president of retail banking; your job is to drive the bus; your job is to sell insurance.

Career: Contribution of value which constantly evolves, expands, and extends one’s impact on customers, clients, and others. A career is not dependent on job title and can readily change to suit the times or to help change the times. People with careers tend not to identify with titles (and, hence, are never crushed when their title may be taken away by others), but with output and results of their talents. They will easily change the work, and alter the jobs, to create the desired outcomes. You may “work” at drafting, or have a “job” as an architect, but the career would be improving urban aesthetics or creating higher quality family interactions. People with careers are entitled to earn compensation based on the value of their contributions (though many tend not to do this, having been influenced by their former “work” or “job”).

As a consultant, for example, I’ve improved organizational and individual performance. As a mentor and coach, I build communities of learning and growth for the members. I’ve never seen myself as “producing reports” or “running focus groups” or “conducting a training” (a locution which is as bad as “gone missing”).

We’ve all experienced doctors, lawyers, designers, accountants, engineers, consultants, coaches, and other professionals who see themselves doing a “job” (filled with jargon, concerned about their own time, and focused on the next task), or even worse, merely “work” (just fill out the forms and see the secretary). Yet I experience postal workers, for example, who, despite some of the worst management in the history of public service, still see themselves making contributions (“I put some extra postage on this, you can pay me when you see me, because I knew you wouldn’t want it to be delayed”), rather than merely going through the motions of their work. My plumbers make contributions, they don’t just “work.” This isn’t about class or education or position. (Yes, good plumbers do not charge correctly!)

It’s about attitude.

So, despite the connotations of college kids looking for jobs, let’s call this “Career Day,” and start considering our own careers, and what they should be looking like starting tomorrow.

I don’t know about you, but work boors me.

© Alan Weiss 2009. All rights reserved.

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That Championship Attitude

Did you see where Tiger Woods lost the PGA Championship to a 37-year-old who has qualified for less tournaments than Tiger Woods has won? Y.E. Yang kept his cool and beat the greatest golfer in the world in one of the greatest tournaments in the world. If you don’t lose your cool, no matter who is standing next to you, and believe in your ability, and play your own game, you’re going to win your share. This was an incredible upset, and a testimony to being unafraid. Tiger actually choked.

Now if we could just throw out the idiots who shout “in the hole” after every shot, maybe we could all enjoy ourselves….

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Bud and the Gang

My neighborhood gang grew up together in a highly urban environment. We were all poor, so no one noticed. (Later, out teachers would describe us as “lower middle class,” which was charitable, at the very least.)

Store owners treated us like the dirt we tracked into the stores. Even though we had some spending money, we were always suspect and never invited to stay. And these places weren’t outlets of Bergdorf’s or Nordstrom’s. One was nicknamed, “Filthy Phil’s,” just to give you the mis-en-scene.

But then a retired man named Bud took over one of the soda shops. He installed pin ball machines in the back, which we could play for a nickel. Large glasses of Coke were ten cents, and a chocolate-covered donut the size of my head was a quarter.

(Digression: We had chocolate, drank sweet drinks, played in the street, ate candy that was pure sugar, some of kids smoked, there were roaches and rats around, and very few vaccinations. Somehow we all grew up, most of us are alive, and just a couple still in jail. Sometimes, listening to the “experts” in the media, I would think that any kind of empirical validity test of their theories would demonstrate that no child ever grew to adulthood prior to 1980 or so.)

In most places, the soda was likely to be warm, out of the fountain. But Bud provided ice. “Wait,” we cautioned at first, “what’s the price of the ice?” After all, cold wasn’t worth the loss of a pinball game or donut.

“The ice is free,” he said, and we looked at each other as if we had found the biggest patsy in the world. Only about a year ago did I realize that the ice filled up (with frozen water) a large part of the glass which would otherwise hold product. We were ecstatic at the time. In retrospect, it seems so was Bud.

He would encourage us to stay, so long as we purchased something if we sat at the counter or tables. He didn’t put a strict time limit on us, but would remind us. Occasionally, we’d get something “on the house.” (One of the three pinball machines was relatively easy to win on, and we were surprised Bud didn’t replace it. I have since realized this was another stratagem.)

None of us wanted to be thrown out of Bud’s, and banishment was unthinkable. The gang hung out there. So we were careful, especially with Bud’s adult clientele, and managed a fine symbiosis.

Bud knew a great deal that people today don’t seem to fathom. The customers want to perceive they are getting a good deal. They’ll conform to reasonable requests in order to perpetuate their good deal (e.g., timely payments, no returns). Above all, they want to be treated like assets and valuables, not like expenses and distasteful interruptions. We always gave Bud the benefit of the doubt when he had to close early or was out of stock of some cavity-inducing candy.

I’m sure Bud has passed on to greater rewards. It’s a shame. I think he would have done wonders running GM, or my soon-to-be-former dry cleaner, or United Airlines. I’m suspecting that Filthy Phil may have had something to do with those.

© Alan Weiss 2009. All rights reserved.

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Value of Community

The members of the Million Dollar Club, which I host, have come up with an “accelerant curve” (presented by Mark Smith), which we’ve embraced and expanded upon to demonstrate the connection among products and services ranging from ease of entry/low fee, to high intimacy/high fee. But it’s a two dimensional model, basically, and I’ve also tended to think in terms of a “web” of interaction among members of a community. (My value proposition is that “I create community,” and “The Architect of Professional Communities®” is a registered trademark.)

Anyway, I got to thinking on the beach (always dangerous) and I realized that there is an exponential and reciprocating value growth in communities. So as to appear scholarly, academic, and “deep,” I’ve decided to call this REV: reciprocating, exponential value.

What the kid from Union City actually means is this: The more valuable a community becomes—because of intellectual property, resources, networking, interactions, speed of response, status, peer reinforcement, etc.—the more valuable it becomes to be a member of that community. As the fee increases for being a part of a constantly, increasingly valuable community, more and more people are drawn to it (as many of you have seen in my process visual where fee follows value until the lines cross, and value actually then follows fee, because people expect to get what they pay for—this is the very essence of a strong brand).

This community “engine” becomes self-reinforcing—reciprocating. The more people entering at increasingly high levels, the more value THEY bring to the community, making it still MORE valuable. And people are apt to ensure that the quality they perceived or desired is indeed delivered, and those responsible for the community are motivated to not only meet, but exceed those expectations.

You can create community with your clients; your prospects; your members; your audience; your suppliers; and so on. Too many professional associations falter because the don’t have REV. Instead, they just have people bragging to each other, or taking while not giving, or just putting initials after their names.

I’m sure some of you in this community will find ways to use this for your own growth and prosperity. And so I mention it here, as my thoughts continue to formulate about REV.

© Alan Weiss 2009. All rights reserved.

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“God of Carnage”

We saw the Tony-winning “God of Carnage” last night from house seats. Billy Crystal sat in front of us, and I reminded him that he shook my hand in the front row at the conclusion of his one-man play a while back.

That was the highlight of my evening.

Jeff Daniels, Hope Davis, James Gandolfini, and Marcia Gay Harden moved from the expected to the predictable, two couples ostensibly trying to reconcile a fight between their sons, but who wind up in violent argument themselves. You know what’s going to happen from ten miles away, so the tension is in how it transpires. Despite the mostly excellent acting (I find that Gandolfini reads his lines, and it’s not the Soprano connection that does him in, it’s his acting, which is emotionless), the ten miles is a long trek on tough roads.

About a third of the packed house laughed at lines that not only weren’t funny, but I’m convinced the playwright never intended to be funny (the work, by Yasmina Reza, is a translation). This is an increasingly bizarre nature of the theater today: People who seem to be desperately trying to convince themselves that they’re having a “good time,” and that they “get it.” They appear to want to justify the tab.

Daniels, probably the best actor on stage, was the stereotypical wheeler-dealer who kept taking cell phone calls. Finally, obviously, the cell was ripped from his hands and dunked in a vase, which was greeted with applause. Get it? We’d all like to do that, right? (Meanwhile, a guy across the aisle took a quick text message and returned it on a glowing screen. I guess he was a brain surgeon doing a remote consult.)

The obligatory, sort of sporadic, tepid, standing ovation followed the evening, the kind that begins with a few people standing up and blocking the view, as opposed to everyone leaping to their feet. The good news is that it is one scene, one act, and we were out at 9:40 before 10,000 other theater-goers, and it was easy to get a cab back downtown.

I had to thank God the carnage was that brief. Otherwise, I might have left at intermission, which one couple chose to do ostentatiously an hour into the drama. They scurried up the aisle as if afraid to be caught and dragged back.

© Alan Weiss 2009. All rights reserved.

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Happy Fourth 2009

“We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable rights, that among these are life, liberty, and the pursuit of happiness. That to secure these rights, governments are instituted among men, deriving their just powers from the consent of the governed.”

May we all appreciate this evolving, great experiment in human freedom and dignity, not only what’s it has done for us who live here, but for those who have benefitted everywhere. And despite the flaws and faults that accompany a free and pluralistic society that critics love to harp on, may we relish the great contributions to humanity that our way of life constantly provides.

Enjoy the fireworks and the hot dogs. And be thankful.

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