Hypocrisy Unleashed

There’s a squeaky wheel talk show host in Providence by the name of John DePetro. He went to Boston for a while, but was fired when he called female protestors “fat lesbians” on his talk show. In Rhode Island, he was excoriated for calling patrons at a local bar, who are not disruptive or disrespectful, “white trash,” and called for the bar’s closing. I believe he felt they were too close to his car. On the show this morning he took …


Speaker Beware

I was informed of a situation this week where a professional speaker was represented by a bureau which informed the speaker her normal fee couldn’t be met, but a client would accept a lower fee: $8,500. The speaker said, “Okay, deal.” While talking to the client in advance of the speech, the speaker discovered that the bureau was actually charging the client $11,000 in addition to taking 25% out of the speaker’s $8,500. When confronted, the bureau admitted it and claimed …


Frauds and Thieves

Today I received a notice from the International Patent & Trademark Office in the Czech Republic (of course) that I owed $2,225 (nice number) to continue the registration of one of my trademarks internationally. I receive a couple of these a month originating  from various small countries in Europe. These are fraudulent, just as much as the Nigerians who tell you that a great inheritance awaits you if you just send some money first, and the hackers who use others’ …


The Hypocrisy of the Media

Britt McHenry, an ESPN reporter, was caught on camera berating a towing company employee with comments about missing teeth, education, weight, and so on. It was an exercise in self-absorption and self-importance of volcanic measure. ESPN suspended her for a week. (A TV poll showed that 84% of viewers thought she should be fired.) Imagine a politician doing that? He or she would be hounded for weeks and perhaps forced to resign. The media outlets would seize on it. But …


Who’s Behind the Curtain in Oz?

I used to think Dr. Oz was a personable, articulate, brilliant medical doctor when I saw him on programs showing emergency room treatment in hospitals. When he got his own TV show, he seemed to become Dr. Jekyll and Mr. Hyde. He slowly transformed from provider of pragmatic medical device to hawker of potions and pills, with clearly questionable medial underpinnings. Finally, some fellow surgeons at Columbia have publicly protested his behavior and asked for his ouster as vice chair …


WHDH Boston’s Lack of Class

I’m in Boston for meetings, and this morning at 5:50 (Thursday) on WHDH (NBC) the weather guy (Jeremy, I think) it the midst of his “happy talk babble” actually said the weather today “blows.” He didn’t say the wind was blowing, he said the weather “blows.” I realize it’s an age where lousy comedy writers insert “suck” and “douche” into every other line because they have no greater wit than that, but this is a newscast and it’s a simple …


Wrestlemania

I’ve found that excellent, successful people are uniformly able to listen to a new idea, analyze it for applicability in their circumstances, and use it, modify it, or abandon it. They don’t feel the need to disagree publicly or otherwise make a fuss. They have more important things to do and realize the idea may be entirely appropriate for others. However, there are many people who see a new idea as an intruder on their small island. They set traps …


A Shield of Bombast on A Field of Pomposity

I was in a meeting with some of my top clients in Miami and received an email from someone who had put through an order for a $50 book, hadn’t received a download in 24 hours, and wanted to know where it was. I responded during a break that it would be sent within the day. Then I noticed I also had a voice mail from the same person with the same request. I returned that call and explained the …


Where Is Joan Rivers When You Really Need Her?

The smugness per square foot reached epic proportions last night as Hollywood celebrities gathered to salute their own celebrity. Even beauty can become a boor. We’ve reached the shelf life of Neil Patrick Harris, the Oscar host, who turned rancid last night. Poor ad libs and timing, appearing in his underpants, accepting horrible scripted patter, he simply stank up the place. In a memorial segment for those who have passed away, very tangential people made the list but Joan Rivers …


Free Consulting for DirecTV

As a customer of yours who also has Cox Cable in my home as well as Apple and Amazon TV, and as a world-class consultant and thought leader, here’s some free advice for senior management at DirecTV: 1. You have far too many outages, approximate 20:1 vs. Cox Cable. 2. Your phone system should not be designed to divert people from reaching a live representative. It refused my prompts by voice and keypad, and eventually started asking me what movie …