You Do the Work, We’re Doing You A Favor
Have you noticed how much more work organizations are pushing toward their customers? Doctors' offices and pharmacies want you to "pre-checkin" on the computer before your appointments, so that their staff doesn't have to do anything other than ask you
Mooooooooo
You don't think fads become trends quickly at times? And totally predominate? While I was waiting for my latest Covid and flu shots, I watched a couple of dozen people lined up for prescriptions and to pay for pharmacy products. Every one
As Obvious As A Ham Sandwich
People are citing surveys on social media that report that a major factor in motivation and retention of talent is to recognize the value and accomplishments of people's contributions. You needed a survey to tell you that? You thought it was
Confirmation Blindness
Confirmation bias is quite a popular term these days, indicating behaviors which focus on seeking and accepting only that information (or opinion) which supports your own. It is the refusal to take seriously any facts which might threaten your own
An Open Mind
Remember, absence of evidence is not evidence of absence. We don't know if there's life elsewhere in the universe. Sometimes an open mind is far better than an unchallenged certainty.
Guess Whose Service I’m Raving About
My internet went down on Sunday. It took me six minutes of wait time, but I reached a Cox technical representative. He took ten minutes trying to fix it remotely, discovered he couldn't, and then made a service appointment for
Spam Translation
What is it with the spam offering "translation services"? I get about 20 a day which can't be blocked and are obviously phishing for something, but I can't tell what the scam is.
Running Out of Fuel
We were in a 30-minute traffic jam coming back from Nantucket once we reached the mainland. It's not unusual because Massachusetts has created a phenomenally bad traffic pattern where two lanes of cars from two different directions have to merge
Something Stinks Here
I believe in good grooming. I think most people take care of their health as best they can, and that includes bad breath, body odor, and, ah, so forth. In fact, it's quite an exception to be at work or
These Days, Does “HR” Mean “Hardly Relevant”?
I am weary of hearing about "human resource strategies." That's like your body having an "appendix strategy." Listen, everyone, we're going to turn the brain off and close our eyes and ears because the appendix is now going to lead us. If