- Praveen Puri:Unfortunately, the Bears were intimidated, not pumped up, against the Patriots yesterday.
- alan weiss:Thanks for your comments.
- Lucien Canton:Alan - Your last sentence just went on my list of important quotations. I've been trying to articulate this concept in
- Alan Weiss:The idiots contacted me three times by email, I wrote back with full address, but they explained each time why they woul
- Craig Martin:And it's the people running places like these who are the first to complain that 'Times are hard.' It's the customers
- alan weiss:I have found that it is impossible to get or change appointments with dermatologists, and they act as if they just don't
- John W Lewis:Maybe there is another reason for this choice of specialty. When my mother was trained in medicine (in the UK), she and
- Alan Weiss:And they manage to hire people to run the offices who view patients as annoying cattle shuffling through.
- Garry Beavis:Doctors have captive clientele and somehow consider their mutual obligation to make and keep an appointment to not be an
- Alan Weiss:Just ordered! Why couldn't the liquor store do this??
- Alan Weiss:Thank you!
- Praveen Puri:I googled Konik's Tail, and it seems like it's only available in the UK. The drink Shop says they ship to the US:
- Alan Weiss:I found out she's the owner! When I called on Wednesday a clerk said, "Oh, yeah, we just got that Scotch in!" She later
- Jeffrey Summers:...of course she didn't. She can't be bothered by paying customers! It would interrupt her plans to watch TV or comment
- Alan Weiss:Update: The woman in the liquor store did not call a promised yesterday.
- Jeffrey Summers:Of course it's an issue about personalizing the experience. The problem is that most businesses can't get passed their t
- Praveen Puri:I don't think this is even an issue of personalizing service. Even if you don't know about a customer, you can treat
- Jeffrey Summers:Because all customers/guests are the same and you can't know anything about them in order to personalize your commodity
- ed marsh:@Erik - good article. Like so many areas in business REASONABLE risk mitigation is affordable and sensible. Your artic
- alan WEISS:Glad you like it.
- Craig Martin:Social Needia. I don't think you could have come up with a better and more suitable name. Fabtastic. I'm stealing
- Dave Gardner:Love this, Alan!
- Alan Weiss:Right!?
- Peter McLean:Love the parenthetical comment: "except those who are texting, reading, or putting on makeup"!
- Timothy A. Wilson:I don't know why but this just seems so appropriate of Buddy. I can't stop laughing.
- Jeffrey Summers:Timely and dead on. You really can't get updates from six feet under.
- alan WEISS:Thank you!
- Mark Faust:One of your best allegorical figurations yet! A LOL of a blog.
- Keith McLeod:Alan you and I remember running late, going to the ticket counter, the gal behind the counter saying if you hurry you ca
- Gareth Kane:Ha ha - reminds me of the time a police spaniel came and sat on my foot at King's Cross station and I ended up having to
Category Archives: The Movies: Life in Reel Time
This video shows a 20-minute (in three segments) interview Alan conducted on the main stage of a major accounting convention in Australia, where he was asked for the third time to fly halfway around the world to help improve business acquisition and fee practices for the same group of hundreds of business owners. You’ll see how and why an owner’s accounting firm was turned around from an apparently inevitable bankruptcy to a thriving firm providing tremendous rewards for its owner and productive jobs for employees.
In addition to the videos below, here is more on Alan’s new Specialized Consulting and Growth for Boutique Consulting Firms service.
Video Segment (1 of 3):
Video Segment (2 of 3):
Video Segment (3 of 3):Print This Post
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I just wanted to share with you this funny video I captured during Alan’s recent Best Practices workshop in Rhode Island. Enjoy, ChadPrint This Post
A quick return to Burma Shave and the days when driving the old man’s Chevy really meant something. Click here for presentation by OldBlueWebDesigns.comPrint This Post
A rare process visual presented by Alan at his most recent Million Dollar Consulting College® in Rhode Island.Print This Post