DASM: Pitney Bowes

Pitney Bowes has the distinction of being a repeat winner of the DASM Award.

I returned from Florida and found a form letter from Pitney Bowes, along with $700 in legitimate charges, saying that I owed $20 for more than 45 days and if I didn’t pay it immediately they’d turn it over to a collection agency.

I’ve paid this company thousands of dollars a year for 30 years, and this is their bureaucratic, customer-loathing response to a charge that they never identified and can’t understand.

Dumb Ass Stupid Management with oak leaf clusters.


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