Don’t Cut Your Client’s Steak

I find consultants assuming they can improve their buyer’s behavior, even though that’s not part of the project. They listen to employees complain about the boss and figure they should “fix” the boss, sort of as a public service. That they have no hard evidence other than schoolyard gossip doesn’t seem to deter them.

I once heard a woman who re-entered consulting after achieving an “empty nest” during the day say she was worried, out of force of habit, that she’d begin cutting her client’s steak at dinner for him as she did for her children at home.

Unless you find someone who physically cannot cut the steak, leave the dining experience to his or her preferences. Stick to your own meal.

© Alan Weiss 2014


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