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Let’s Talk

Let’s Talk

Heads will roll in Brussels because government departments didn’t talk to each other to share threat levels and terrorists’ movements.

The same phenomenon occurs within your clients. They focus more on talking to their customers than among their own people. The most important best practices are internal best practices. Create the environment in which people can talk to each other and share best practices and valuable knowledge and you’ll improve any organization.

© Alan Weiss 2016

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

Comments: 1

  • Jeffrey Summers

    March 31, 2016

    So internal best practices good. External best practices bad…?

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