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Obliviousness

Obliviousness

Have you ever tried to leave a theater and found that a small group of people have paused in the doorway to chat about the play, blocking everyone behind them? Have you experienced people getting off an escalator and stopping dead to try to get their bearings on the new floor, creating a potential human pileup? Have you experienced the terribly clever person who usurps all of the server’s attention, while others are waiting for their meals?

These are the terminally self-absorbed, those who are oblivious to the world around them.

And so it is in business, with too many people paying no attention to the customer, or the quality, or the opportunities, but merely focusing on their particular task and needs at any given time.

That’s no way be admired by others, and it’s no way to run a business.

© Alan Weiss 2014

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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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