Amazon Refuses to Post Review of “Ego Is The Enemy”

Apparently Amazon wants to protect some of its  best selling authors, and refused to print this review, so here it is to warn the rest of you: IT TAKES CHUTZPAH TO WRITE EGO IS THE ENEMY (by Ryan Holiday)   This book is so incredibly poorly written and supercilious that I scarcely know where to begin. It’s like it was written to support a TEDx talk. And how much ego does it require for an author to explain that ego is …


Opening Act

I drive a couple of miles at 7am down here at the Jersey Shore to get the newspapers at the supermarket. During my leisurely drive along the boardwalk and through the snoozing town, I see trucks delivering everything from bread to beer, people opening hardware stores and donut shops, street cleaners and parking meter change collectors. Everyone is out in their routine. People who are expected to open up freight doors are doing so, the police are riding shotgun for …


Alan Weiss’s Monday Morning Memo® – 7/11/16

Alan's Monday Morning Memo

Long ago, I discovered to my shock that clients were stunned by common sense. No intricate models, no “needs analyses,” no six-month projects. (“A consultant is someone who arrives to study a problem and then stays to become part of it.”) I told people, in effect: Stop doing that if it hurts, start doing this if it feels good, understand that you’re here to contribute and make a profit only after that, and you have a duty to reward high …




What We Have Here Is A Failure To Communicate

I had a problem with my Pitney Bowes postage meter at one point, and the repair guy said, “Yeah, this was tooled wrong. It’s nothing your doing or even this machine, the part was made wrong.” “No one realized?” “Oh, we told them right away in manufacturing, but they refused to listen to us.” In your clients, marketing, sales, manufacturing, R&D, and other operations often don’t listen to their own field people (or customers). There aren’t established avenues to do …


Structuring A Successful Hour Meeting (With An Economic Buyer)

First 10-15 minutes: Pleasantries, build a relationship, determine other person’s style, create credibility and trust. Offer some value. Typical question: “What prompted you to see me?” Second 10-15 minutes: Discuss issues of importance which may lend themselves to a project. Provide more value. Pivot the discussion when necessary to keep the discussion in the “boat channel” you design. Typical question: “I’m confident I can help you in these areas, how can we best work together?” Third 10-15 minutes: Segue the …


Alan Weiss’s Monday Morning Memo® – 7/4/16

Alan's Monday Morning Memo

Independence Day marks the day (roughly, it was actually July 2) that the Continental Congress declared the thirteen colonies legally separate from Great Britain. It was the vote, not the actuality (independence was formally obtained by the Treaty of Paris in 1783). Here’s a letter excerpt from John Adams to his wife, Abigail: “The second day of July, 1776, will be the most memorable epoch in the history of America. I am apt to believe that it will be celebrated …


The Hole in the Door

I returned from a trip many years ago, and found a gaping hole in the bedroom door, about two feet from the floor. “What happened here?!” I asked my wife. “Oh, Buck ran into the door.” Buck was our 56-pound Siberian Husky. “Where did you bury the dog?” I asked. “What are you talking about?,” she said, “he’s out in the yard.” “Did you see this happen?” “No, the kids told me about it.” “Get the kids in here.” I …