Alan’s Monday Morning Memo – 8/3/15

Alan's Monday Morning Memo

This week’s focus point: A quarter century ago, Larry Wilson, founder of Wilson Learning, told me he loved to be surrounded by books, because he felt more creative and productive merely by being in their presence. Okay, I thought, but I’m also reading the books! Today, I do surround myself with bright, creative, and risk-accepting people who challenge me to help them and surprise them. The key is never to be threatened by intellect and success, but rather to surround …




Faceoff

Facebook has become one of the largest organizations in the world largely because it doesn’t have an intelligence test to qualify members. This morning some moron posted that we have to become like Canada in the US: triple our union membership percentage, raise the minimum wage by 50%, and escalate taxes “on the rich.” By all means, let’s become a country one-tenth our present size and find a much larger country with which to share a long border that will …


Alan’s Monday Morning Memo – 7/27/15

Alan's Monday Morning Memo

This week’s focus point: I deal with people daily who are afraid to ask for referrals. They give others referrals all the time, but they aren’t comfortable asking for themselves. They fear rejection from the source (they won’t be given a referral) or from the referral (they won’t respond to their request). Yet referral business entails almost no cost of acquisition and is the lifeblood of most businesses. I’ve found that it’s a mindset issue. If you think you’re “selling” …



Second Best

Comparing “best to worst” doesn’t help much—not with a sales force, or call center personnel, or even athletes. Your worst isn’t going to become equal to your best, no matter what you try. It’s better to compare “best to second best.” The next-best people are potentially able to equal your best if they learn their practices, secrets, and regimens. This is how to seriously increase your top performers. In so doing, you may learn things to help poorer performers. But on …


Johnson & Murphy is a shoe brand I long associated with wing-tips, 1950s bank executives wearing vests, and something you keep shining and wearing for 30 years, regardless of style. For dress shoes I prefer more contemporary, designer options. I buy casual shoes whenever the mood strikes me, and some catalogs have terrific offerings, which I associate with the catalog, not a shoe brand. I recently bought a pair of loafers so comfortable and perfect for the summer that I …


Alan’s Monday Morning Memo – 7/20/15

Alan's Monday Morning Memo

This week’s focus point: One of the major differences I’ve seen in people’s choices of careers, often unconscious and unspoken, is affiliation needs. If you don’t need people around you, a solo career suits you fine. But if you do, it can be enervating to work alone. I can work with people but I certainly don’t require it, and I’d see employees as just so many “baby chicks” to be fed constantly. However, some people derive ideas and strength from …


SHRM

Some people may thing SHRM is the Society for Human Resource Management. It is not. It stands for the Stupid, Hardly Relevant Mess. I’ve thought for a long time that HR in general is a vestigial appendage, to the extent it makes an appendix look useful. Transactional stuff (benefits, relocation) can be outsourced for economies of scale, and transformational stuff (restricting, change management) can’t be done by internal HR people 99% of the time. Apparently, nor can removal from mailing …