Alan Weiss’s Monday Morning Memo® – 07/17/17

Alan's Monday Morning Memo

The TV series Game of Thrones began a new and penultimate season last night. (I’m not revealing anything here, no worries, a sort of reverse trigger warning.) It’s now “off the (George R.R. Martin) book” so the plots are strictly the result of the current writers’ imaginations. My entire family finds it great fun. (My daughter and her husband brought an Apple TV down here to the Jersey Shore so that we could catch the opening episode.) We all love …

Alan Weiss’s Monday Morning Memo® – 07/10/17

Alan's Monday Morning Memo

I’m on a Delta flight from Boston to Atlanta a few years ago, and the first class service is even better than usual. And, I notice the guy across the aisle is getting even better service than I am! And there are three flight attendants in first class, with 12 seats. So I ask one of them, “Is that a Delta executive?” It turns out he’s the CEO. Then I’m told he’s spending the week on the planes taking various …