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The Writing on the Wall Episode 90: The Tipping Culture

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Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

Comments: 2

  • Alex Singleton

    February 27, 2014

    I was on a photography tour in California a few years ago and the tour leader told us that he’d banned one past delegate after bad behaviour in a restaurant.

    The delegate had needed to pay his contribution by card. So he took all the cash everyone else had put on the table (including tips), then paid the full bill on his card but left nothing at all for service. I.e. he trousered everyone’s tip money!

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