Everything is about language. If you want to make a better impression, challenge an argument, rebut an objection, recruit support, or express yourself succinctly, you have to be able to use accurate language.
On Facebook, some people use profanity, because they haven’t the intelligence or respect to find the right language. In everyday correspondence, some people use texting shortcuts which are find for a smart phone but woefully insufficient to express a full range of emotions.
No capital investment required, just the smarts and discipline to understand that no matter what you mean to say, the way you say it will determine how it’s received.
© Alan Weiss 2013