Dumb Ass, Stupid Management at the Setai Hotel, Miami

I was investigating a meeting for 25 people at the Setai Hotel in Miami, along with a large suite for myself. They quoted the suite price, but told us (Amex and me) that their event planner was away and we’d have to call her back in 11 days upon her return. I cancelled the suite and will go elsewhere.  This is an approximate $25,000 or more loss in revenue, not even counting participant sleeping rooms for those staying there. This …



Alan Weiss’s Monday Morning Memo® – 7/16/18

Alan's Monday Morning Memo

I use the terms “poverty mentality” and “scarcity mentality” interchangeably, both being the opposite of an abundance mentality. A lot of people think I mean spending money as the metric here. I do not. There’s no question that if someone looks at a check on the table amidst a group as if it were a boa constrictor coiled to strike, that is a question of money. And if your response to “What would you do if you had an extra …






True Failure and Success

Some people don’t take action because they believe being seen as slow to act is less negative than acting and being seen as a failure. I view people who act, fail, learn, and then improve as great successes. In fact, that’s the story behind every great success. But I’ve never met a great success who became one by failing to act.


Podcast – The Uncomfortable Truth – Episode 40: The Lobster Principle

How a crustacean can demonstrate positive traits for all of us by being vulnerable.  Lobsters are not just for the seafood enthusiast. Pay attention, as they can provide valuable lessons that you need to be in tune with – for business and for life.