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Are You Enjoying My Prior Request About Your Enjoyment?

Are You Enjoying My Prior Request About Your Enjoyment?

All of these new privacy announcements are invading my privacy. Hotel surveys spoil my happiness with the hotel. Servers asking me if I’m enjoying my meal are interrupting my meal.

It’s not sufficient to have good intentions. You need to evaluate what the impact is on your customer.

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

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