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Get Your Hands Off Of Me

Get Your Hands Off Of Me

People are upset with United Airlines for dragging a customer up the aisle to evict him, but we’re “dragged up the aisle” every day by banks that are charging nickel and dime nuisance fees, airlines charging for baggage (they made $4 billion on this last year, a charge that didn’t exist several years ago), and health care copays.

Why are we only upset when it’s egregious? Dragging is dragging….

Written by

Alan Weiss is a consultant, speaker, and author of over 60 books. His consulting firm, Summit Consulting Group, Inc., has attracted clients from over 500 leading organizations around the world.

Comments: 1

  • Fabrice Vanegas

    August 11, 2017

    I think people have become desensitized to the indecency of what “business and usual” has become. It literally takes someone getting beatten into a pulp for people to say: “hmmm… I don’t think thats OK”

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