Credit Where Due

The Social Security Administration is a wonderful surprise among government bureaucracies. The “hold” times are brief on the phone, the agents are incredibly helpful and knowledgeable, and the web site is intelligent and informative. Is there any way they can take over the DMV?

2 thoughts on “Credit Where Due

  1. Amtrak runs great service in the northeast corridor, which is also highly profitable for them. Their problem is lack of proper funding by Congress. The Post Office would be within budget if not required to keep an extraordinary amount of reserve funds for pensions and so on, more than any other agency. There aren’t a whole lot of places in the world where you can reliably have a letter received within two or three days for under fifty cents. Canada’s and Australia’s postal services are primitive and rude by comparison.

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